Mikes Mountain View Auto Glass Mobile Auto Glass Service

If I could, I would give no stars.....This guy was horrible to deal with...something told me it was a 'too good to be true' situation...told me to be there at noon, I am a AAA customer and they tried to verify him but he didnt answer the phone so they asked me to call them and hand the phone to him when I got there...he spoke to them like an a-hole, "how long have you worked for AAA", etc. They told me to ask about his warranty as they didnt warranty his work..when I asked him about a warranty, he immediately became irritated and asked, "you asking me about a warranty? you asking about my warranty?" in a very confrontational tone...he then told me that he asked me to be there at noon, rudely, and I informed him that it was now 12:15pm...he then replied with "well your glass aint even here yet"..at this point everything in me told me to walk away from a bad situation about to get worse....I hope my post helps you all decide whether your need for fast service warrants your use of this guy/service.

Before continuing with these guys, definitely get a quote elsewhere. My car's rear windshield got smashed in - Mike quoted me $2000 for the replacement. That sounded really high so I called 3 other places. of the places I called, they quoted me $1165, $1200, and $1300 for the same repair, which means that Mike's is /super/ overcharging. The cheapest quote ($1165) I got was at Low Price Auto Glass on Monterrey Rd in San Jose. My insurance worked with the Low Price based out of 1065 Commercial St so I went for that since it was basically a similar price (~$1300). I was initially nervous with the name of the store (lol) but they had ~270+ 5 star reviews so felt better about going with them. One thing I'll add about my experience with Mike's -- he was extremely rude on the phone -- super condescending and difficult -- sounded like a rude grandpa who just woke up from a nap lol. Would happily pay a cheaper price for better customer service elsewhere.

I couldn't be happier with the value and service I got at Mike's. He was able to get me in same day after someone randomly busted a window out of my car and didn't even have the decency to steal anything. The whole job took slightly under an hour, and I got a much better deal than the other quotes I was able to get for the same replacement. OEM glass and a clean professional job all around. Mike wasn't particularly interested in talking, or super personable, but he did a damned good job on my car. Overall 5 stars - would absolutely go back, though I hope I don't need to.PositivePunctuality, Quality, Professionalism, Value

Mike is THE MAN! I have an older vehicle and was told by several other companies that it would take a week or more to find the glass to replace my window that was smashed by a thief. I called Mike, and he found the glass at a warehouse across the bay. He picked it up, and replaced my windows the same day as I called. He was fast, friendly, and thorough. He cleaned all the broken glass out of the car and the windows track, adjusted the fit and the movement, and he gave me a killer deal. If you want a skilled auto glass repairman who will go the extra mile for you, call Mike. You won't be disappointed

Mike was amazing and professional!! I called for an appointment to replace my back windshield and he immediately booked me the very next day!  This was a huge relief as I had shattered glass everywhere and was at a loss to even begin the cleanup process.  Mike also gave me a much lower price than others and took control of my mishap!  The entire process to clean the car and replace the windshield only took an hour. Mike was very knowledgeable, friendly, and did an outstanding job!  If you want a job done quickly and done right, Mike is your guy!PositivePunctuality, Quality, Professionalism, Value

I had one of the most humbling and honest experiences with Mike at his glass shop and would highly recommend him. I took my Jeep Wrangler there for a rock chip. Mike said that he could try to fix it, but given the location of the chip near the edge of the glass that it probably wouldn't hold. He said he was happy to take my money but suggested that we not fix it and see what happens because the type of chip, he believed, was not one that would spider throughout the windshield. I really appreciated his honesty and will go back for all glass needs, much better than Safelite.

Someone had smashed my car window and stole my purse while I was sitting inside the car. I called Mike and he gave me the best price so I went with him. I have a 2020 Miata which is the newest model at the time so it was hard to find the parts at all places but I was able to book an appointment within 2 days. On the day of the appointment, he told me it would take an hour to an hour thirty minutes. I got a call within 45 minutes telling me it's done. I highly recommend Mike for a fast and easy service.PositivePunctuality, Quality, Professionalism, Value

I used to go the autoglass repair guys next to Pick-N-Pull, San Jose, when I needed a cheap autoglass. This time, I was lazy and didn't want to get dirty and lost in the crowd. Anyhow, I found this store online which was also at a convenient distance to my apartment. I gave them a call and got a quote. Surprisingly, their price was $75 cheaper than those so-called cheap guys, and their service was fast and friendly. What else I can ask for. I strongly recommend giving them a call before taking your business somewhere else!

Talk about a nice guy! Very friendly service, very quick . I needed to replace my windshield before driving to Yosemite and Mike was nice enough to do it on a Saturday so I could be on my way in a more timely manner. I recommend this shop for anybody that needs windshield replacement or repair. If I’m in the area the next time I need a repair/replacement- I’m definitely coming back. Thanks again for everything. 100% satisfied.PositivePunctuality, Quality, Professionalism

Car window was broken overnight. Called Mike the next morning when he opened, said he would have the window in the shop in a hour. I dropped it off at the agreed time, another hour later Mike had a new window installed in my car. All the glass was cleaned up to look like my window was never even broken. All this was done at a much much more reasonable price and faster than Safelite and the dealership. Should the need arise again, I'll be coming back here.