Low Price Auto Glass

We've been coming here for years and I must say best prices in San Antonio and awesome customer service. I brought my Impala in because I needed a new windshield and followed there instructions . I had no problems until all this rain came through my windshield and flooded my car with water. I brought it back and let him know water came in the windshield which was No problem he had me park my car in and they fixed it . Lucky I saved my receipt didn't have to pay anything.

these guys were great. the last time my windshield was replaced was during the hail storm that got everyone. it was a 400$ difference this time around and as i watched i saw they did the same work as the expensive guys. i made an appointment for a week out and they came to my house to do the work. couldn't give me a time to show up so i made it for my day off. the showed up at a reasonable time. very personable. tony and john at the shop were really great as well when i was booking and confirming. good business.

The rudest customer service I have ever experienced. The son of the owner was not only incompetent but incredibly rude to my wife over the phone. My wife tried explaining to him how one of his staff member misinformed her about making a down payment on the windshield glass so it can be shipped. Rather than apologizing, he kept arguing with my wife. He sounded like a classic douchebag that shouldn’t be in business. I don’t recommend this place at all. If I could give zero stars I would.

Front windshield replaced on 5/23/2020 Pros: Great price Fast service Cons:(reference photos) -Over applied urethane -Did not replace the cowl clips that they broke while pushing the glass while the cowl was still in place. -Wind noise probable causes; missing cowl clips, gap between glass and cowl. No warranty on glass only on labor. Recommendations Even if it adds a little bit more time remove the cowl and if clips get broken let the customer know and work it out.

Low price auto glass has been great and I have been referring folks to this business for quality low price glass replacements for over a decade. They do quality work for the best price in town, bar none. If they don't have a glass for you, they'll order it and have it available in no time. They even can meet you for installation depending on the job. Forget one of those chain repair places, go local and you won't regret it!

This business was not reliable. They sent a worker who caused a long scratch on my vehicle. I sent the owner Antonio Jajou the complaint through email. His worker had a long black scraper knife he used to remove the glue, and it created a very visible deep scratch. I asked him to pay to repair it, and instead he found a pic with a sun glare that looks nothing like the scratch near it in one of the pics and said it was already there. I will likely be taking him to court, but a review may help to share my experience with others. The worst thing is being in deliberate denial knowing evidently his employee caused it. I found that completely irresponsible. I know it won’t be a lot to fix it, but regardless, this man was insensible to the damage. We were already hurting our basketball court fell and broke our window. We had carefully assessed the damage and were fortunate it was only the glass, yet he blames it on this. I told him two adults carefully assessed the damage, and we have no reason to lie. We are a Christian family above all, and we don’t play these blame games. We practice good principles in life not cheater’s practices like they did with us. Be careful. Stay outside the whole time monitoring. I wish I had. I was for a bit because I was hoping to complain to Academy for a basketball court which was leaking the water overnight much too fast and had taken pictures because of it, only to find out they would be my proof for this new damage Low Price Auto Glass caused. I even sent him videos where it clearly doesn’t show a scrape. This scrape is very loud and obvious. The sun glare marks are different. This company will not follow through in doing the right thing if they mess up.