Glass America - Auto Glass & Windshield Replacement

I had my window replaced, after it was completed my alerts would not calibrate. The tech came back a week later to change the window because he thought it was the window that was put in. He in fact did not change the window, he just tried to calibrate it again. He told me to take it to a dealer and that Glass America would pay for it. He told me to call Amanda at Glass America for questions. I left multiple messages with no return call. By the way, trying to get ahold of your business is horrible. My husband ended up calling the insurance company to let them know what was going on. The tech, Brad was nice. I would not recommend your company. Next time I need glass service I will stay local.

I had gotten a crack in my window and I called several places and Glass America was the cheapest! Plus they came to me for free, and the person who did my window he was very fast, and did a really good job. No leaks, no air noise nothing. My new glass also came with a warranty. They also take debit which I really liked I didn’t have to worry about going and pulling any cash from the ATM, and they will text you with updates and give you the number of the tech who will be coming out and when. I love communication and not having to sit around and wait all day.

What a funny email they send me to do a review. They really don't seem to have it together. I made an appointment , called the day of. Someone in whatever state(not at shop) said they would call, giving me between a large time frame window on when they will call me. Guess they wanted me to sit around and wait all day on them....smh. Called Safelite, got in within the hour, which should have been my 9am appointment with Glass America. Paid more, but got the service I needed. Definitely not letting them work on my vehicle when they don't even seem to know that I was never there! 😆

I hate that I needed my windshield replaced but I love that Glass America was able to help. And for much less than other places. Plus they came to me when others wouldn’t even the ones who claim they will. The technician communicated his arrival time and was very thorough and professional upon arrival. Glass America was a ton of relief during a stressful situation. Thank you so much!!

Half the price of what Safelite wanted to charge and that was with Safelite giving a discount. The employees were very courteous and had the new windshield in 1/2 hour, probably less. The only issue I had was the call center told me they could make my appointment at the end of the day. My appointment ended up being in the morning and I was told they couldn’t adjust. I made it work though and everything else was great! Thanks!

I had a great experience with this glass company. The team was professional, on time, and very knowledgeable. They provided quality work, whether it was installation, repair, or replacement, and the finished product looks perfect. Pricing was fair and the customer service was excellent—I felt well taken care of throughout the whole process. I would definitely recommend them to anyone in need of glass services.