Glass America - Auto Glass & Windshield Replacement

This review relates to the service of the phone administrator- not the shop /service of any repairs. Traveling from out of town, needed urgent replacement of windshield before a funeral service (as I was driving back home same day). Spoke to the First Lady- really nice, confirmed they had my windshield available for same day. I asked if I could call my insurance company to confirm coverage and call her right back- she said yes. Got clearance from insurance so I called back, a different representative answered and told me the First Lady must of lied because “I do all of the glass ordering for Lexington and I can tell you they can’t do it before the next day”. A little snappy and way less concerned about my situation I was dealing with than the first lady. I don’t know which one was actually correct, but wanted folks to be aware that what they tell you could very well be incorrect-

Solid crew and on top of it. Loved the spirit and honesty they did everything with. We just had one downside. We got the wrong windshield and our rain auto-sensor no longer works, but at least there’s no cracks in the glass.

I had my front windshield replaced today. I was nervous to have it replaced, Jake the technician was very informative, professional and definitely had a great amount of experience. Everything was done in a timely manner, no mess and everything is good as new! I am glad Glass America came to my rescue and replace my windshield today. Highly suggest to my friends and family if they need any replacements or repairs! Thanks again!

The windshield is ok, but they broke more than they fixed. Windshield washer fluid not working. Something unhooked. Tools left under hood, torn seals, missing screws, loose plastic parts, large seal clips across hood area damaged, glass all over the place under the hood. So frustrated I don’t trust them to touch my vehicle again. I have repairs to get elsewhereServicesAuto windshield replacement

I called a few times and didn’t get an answer. When with a local company Final Finish in Frankfort got me in right away and did an amazing job. Why I got a text to fill out a review is beyond me.

This team was prompt and professional. They replaced the windshield of my Kia Telluride, and successfully updated the vehicle’s software, per the manufacturer’s requirements. If you need any glasswork done on your vehicle, these are your people! Highly recommend.