Rite-Way Auto Glass

My windshield experienced some rock damage Allstate was fast to respond to the claim and said I could use any company I choose for replacement. I choose Rite-Way Auto Glass, the CSR was prompt and pleasant to deal with. She setup the details with insurance company quick & efficient. Brett, the technician, arrived in the time frame he had communicated. He explained everything to me and went right to work. He was done quicker than I expected. I highly recommend using Riteway for your auto glass needs.

Nick with Rite-way auto glass was amazing to work with! He does an incredible job and his attention to detail shows he takes pride in what he does. We were quoted almost 3 times the amount to fix the windshield on our BMW 328i from the big name glass company everyone knows. Rite-way beat their price and they were here the next morning to get it done. We will never use another auto glass company. If you’re looking for an awesome company with techs who take pride in their work look no further.

Devin came to my place of business to replace my windshield. He did a great job. Very informative. Answered every question I asked him very promptly and professionally. He called before he arrived and before he left explained the after care service in detail. He went as far as to give me his company phone number again if I was to have any questions after he left. He made sure to clean up after himself and to thank me for using rite way auto glass. He was an all around caring person and it showed in his work. If I ever need to use this service again I will definitely call rite way. I give them 5 plus stars.

Giving a shout out to Tristan of Rite Way Auto Glass! My windshield had a really bad crack in it that happened during the winter storm. I called other places and was quoted $400-$500 and my dumb insurance didn't cover it. A very nice tech at Exhaust Pros on Versailles Rd referred me to Rite Way. Said the price would be reasonable and they would do a good job. Well he told the truth! Tristan was efficient, timely, friendly, came to me and replaced my windshield for about HALF of what others were charging! I am a satisfied customer! Windshield shining like new money! 🚘🪙

Great all the way around! I don’t even know where to start, from the timely manner of them sending someone out and to Mr. Tristan. He was so professional and well mannered! He even went out of his way to reach out and to keep me mindful with the small pieces of glass that might’ve not been all the way picked up. I really appreciate that because it’s a lot of smaller kids in the neighborhood as well as my small kids!! Thanks again and definitely recommend!!! Took him about an hour to hour an a half to complete the job :))

Unfortunately when I received the car back, I noticed a loose washer fluid hose when running wipers. Then I noticed fluid wasn’t coming out. When I got home I checked and the clip holding the hose on wiper arm was broken. Makes sense given the hose was flopping on the windshield on my drive home. Then I pulled up the trim and noticed it was broken too! After reconnecting the washer fluid hoses, I put everything back together and checked it more closely worried that they rushed and made a mistake. Glass replacement was great, but the “putting it back together” piece was missed. Makes me worry if they took their time or rushed given what I saw. Now I’m out finding a clip or wiper arm assembly since clips are available online. I’m also out the entire plastic trim at the base (in frunk of the Tesla) since they broke that too. Can’t imagine how much that is. Very disappointed given the high regard so heard about this place. Update: Rite away did everything they could to make things right and did so at my convenience by offering to come to my employment and repair the car on site at no cost. I appreciate them making things right without any hurdles. Will use them again!