EXCELLENT AUTO GLASS

I love this place! I have been dealing with this company for the last 15 yrs. I won't go ANYWHERE else. If someone I know needs a new windshield or chip repair this is the place I send them. I have had nothing short of Amazing customer service with EVERY employee. But 1 that stands out is Matt W. Really cares about the quality of service and makes sure you are getting EXACTLY what you are wanting for replacement. I have a windshield with a certain type of tint strip (hard to find) but not for these guys. Most of the time they can come out the next day to service your glass needs. Technicians are polite and always back their word on the quality of the work performed and the quality of the product. OME glass and perfect everytime. Best autoglass company in the state!

Excellent customer service and quality work! I spoke with Chris the night before and he was able to schedule me for a replacement windshield first thing in the morning the following day. Chris did such an amazing job explaining everything in detail while still being genuine and personable. The technician the following day Randy or Ray was honest and efficient with the job. I couldn’t believe how quickly it took to set up an appointment and get the job done. I highly recommend Excellent Auto Glass. They were honest, quick, and great pricing. Companies like this will stand the test of time. Thank you for your quality work and genuine care in people. This is how customer service should be done.

Artemio did a wonderful job at the time of service. However I want to provide feedback as I am disappointed in my experience after the fact. I purchased a windshield from Excellent Auto Glass with the understanding that I will have a one year chip repair warranty on my windshield. That was one of the selling points as to why I chose to move forward with using the company. I ended up getting a chip in my windshield a week after my replacement windshield was installed. I set up an appointment to get the chip repaired. The technician did not show up. I rescheduled the appointment to another day since the technician did not show up to my original appointment, and again the technician did not show up. I reached out for a third time to reschedule, and I was informed they would pass this on to the technician manager and that I would be contacted. It has been three weeks, and I have not heard anything. I sent a text yesterday to try to get rescheduled for a fourth time, and did not receive any communication back. I am very disappointed as this is not the service I would strive to provide as a business owner. I hope this feedback can be used to provide further training for future interactions with customers.

Excellent Auto Glass is one of those companies that you can depend on and trust! Someone broke the rear window of my Ford Expedition Max and stole everything they could. A friend recommended Excellent Auto Glass so we called them to see if they can help us replace the glass. Bobby answered the phone and immediately went to work! He ask for our information and got our insurance company on the line with us. Long story short, it was not worth it to go through the insurance company. Bobby crunched the numbers and was able to give us a deal. He was very professional and responsive. The very next morning, one of their technicians was at my house and replaced the glass in less than 30 minutes!! We just went theough a traumatic experience with thieves breaking into our car but Excellent Auto Glass and Bobby made the aftermath process very easy! I highly recommend them! Ask for Bobby! He will take care of you!!

I saw an instagram add for Excellent Auto Glass and remembered my dad just used them to replace his windshield a few weeks ago. I thought I’d fill out the online inquiry to get an estimate on my windshield replacement. James reached out to me very quickly through call, text message, and email. As soon as I was able to return the call, I reached out to James. I thought I was going to have to pay this replacement out of pocket but James went above and beyond to get me the best deal. He was able to work with my insurance to get my windshield fixed for $0 out of pocket and I have a windshield replacement scheduled for this week plus a rebate! I am more than pleased with James’s service at Excellent Auto Glass Shop!

I had the absolute pleasure of getting Kim on the phone when I called to schedule a windshield replacement. Immediately I could sense She had great energy and had me laughing right away, I felt like I was on the phone with a friend . Not only was she Incredibly friendly and personable she went above and beyond. When I called, it was the end of the day almost on a Friday and I explained to her that I was trying to get my windshield replaced by the end of the night because I had plans in the morning. she said it would be difficult, but she could make it happen and she made adjustments and got them out to me within an hour. The gentleman that came out and worked on my windshield was awesome as well and did a great job. I would recommend them to anybody…. They got a customer for life ☺️