Auto Glass Excellence

I'm an insurance agent in AZ and we typically refer our clients here. I decided to use them to get my windshield replaced so I would have a better understanding of how they operate. I submitted the claim through my insurance company, like any normal customer would and so they wouldn't know the connection between me and my Agency, and I was extremely pleased with both the receptionist who scheduled me and the technician. Tech was done within an hour which was AWESOME, he was on time and very kind. Happy to know our customers are in great hands! Thanks guys.PositivePunctuality, Professionalism

*** STRONGLY RECOMMEND *** Our daughter was involved in a collision that completely shattered the front windshield. We called Auto Glass Excellence and they were everything you would want and expect from a well-run company from that first phone call until the job was done. Their customer service was excellent. They walked us through the insurance claim process and scheduled an appointment. They contacted us to keep us updated on when they would arrive and showed up as scheduled. The installation was smooth and they even took the time to clean the small pieces of glass that fell inside of our car during the collision. Call Auto Glass Excellence if you need an auto glass repair or replacement!

I’m beyond impressed with the service I received from Ray Orgua today! My windshield had 2 rock chips from a recent roadtrip, and I was worried about it spreading quickly. I talked to Ray and he was able to fit me in for same-day service in my driveway! He arrived on time, was very professional and communicated very well every step of the way. I didn’t even need to be home, and when I got back, I could barely even find where the chips had been. The quality of the work is fantastic, and I can’t believe how quick and easy the whole process was. Highly recommend them to anyone in need of auto glass repairs!”

Edit: company called me about the review with so much attitude. If you guys can’t do the job you won’t get paid for it! Stop calling to harass me! Horrible, I will not argue with horrible work and horrible customer service. My insurance took them off their list! I had a horrible job done on my jeep, there was broken glass all over my driveway and car. (It was unbroken) Then the “owner” of the company was very unprofessional by not only putting our conversation on speaker phone for the whole office to hear but by telling me that “if I think I can do a better job then I should do it myself” I would never ever go to them ever again. I would never let them step foot on your property unless you want a half done job and broken glass left all over your property. I had my agent take them off their recommended list. Absolutely never go here! Only gets one star because I have to put a star. I wouldn’t even let them come back to remove it. Just avoid completely!ServicesAuto windshield repair

Amazing service, and extremely profesional. Spoke with Phil Passante for pricing by just sending the Vin of my two trucks and was able to give me a price same day so quickly! The price was too good to be true, except it actually is true!!! I scheduled between 2-4 to come to my home on a Wednesday and they were able to fit me in without a problem. I was called by the gentlemen doing the work that day with their eta and they arrived on time. They were quick precise, and very informative on the glass before and after installation. I’d highly recommend to everyone who needs a windshield replaced, or even repaired. Thank you for such an easy experience.ServicesAuto windshield replacement

Everyone that I spoke with or interacted with were nice and very helpful. Unfortunately I had to reschedule my appointment to replace my windshield twice. Since my window had to be replaced in the shop I had to drop my car off in the morning before work. I have called before office hours on two occasions and I received a prompt response once by a return text that I needed to cancel and the other occasion was my call was answered because I needed to be sure someone would be there early in order to drop off car and pick up the loaner. I just called on my way because I wanted to make sure I could get to work on time.