Best Service Auto Glass

Called for availability, if they have windshield for my truck. And the guy who answered said yes we do. Asked them if they can do it right at that moment. And they said he’ll call me right back. And they did and only took them an hour to came and did it for almost an hour. Pretty sure five star is not enough of what they do. Highly recommended 100% the guy who did my windshield name Roberto. Cool as hell👊 first experience on my side regards windshield or any glass for cars. Definitely not going to any dealer or whatsoever. Got me a reliable resource. Thank you best service auto glass🙏🙏🙏PositiveResponsiveness

After being the victim of a smash and grab at the Golden Gate Bridge rest area parking, this company was able to come to my hotel and replace the back windshield of my suv within a few hours of calling them. So glad I didn’t go with my insurance and saved a bit through best service auto glass. The technician was very understanding and accommodating the tight parking areas. I appreciate their time and doing a great work since I’d be heading on the road again.PositiveResponsiveness, Quality, Professionalism, Value

I needed my window to be fixed asap even though they were booked solid they went beyond to figure out how they can fit me in. Less than 30 minutes later I received a call back saying they were able to accommodate me. They kept me upto date when the driver will be arriving. There were constant communication with both the office and the driver. Great Customer Service! I will definitely use them again and will refer the company. By the way they have the best rates.PositiveResponsiveness, Quality, Professionalism, Value

Rafa from Best Service Auto Glass did a fantastic job on the window replace of my 2005 Xterra that sadly was broken into late yesterday afternoon. Scheduling an appointment was super easy. The only issue I see is with the communication throughout their website. Really broken english, bad UX patterns and kind of hard to see if they are a real company or not. I had to confirm what car I even had because the website didn't even ask... then I went to their listed location thinking it was an actual shop, but they make house calls, which also is not very clear. I still gave them 5 stars because the service was great. Not exactly on time (late by 90min, but they at least let me know ahead of time)PositiveResponsiveness, Punctuality, Quality, Professionalism, ValueServicesAuto side window replacement

Best Service Auto Glass is hands down the best in the business from their friendly call center customer service to the mobile service techs! I Called them right up spoke to Rene gave my year make and model of my vehicle and he took very good care of me with a budget friendly quote and professional installation by Roberto who did an excellent job! I was impressed with their fast turnaround time and outstanding service I highly recommend Best Service Auto Glass to all.PositiveResponsiveness, Quality, Professionalism, Value

This review is long over due. However, I was so impressed with the level of service and their eagerness to go the extra mile that I could not go any longer without writing this. I'll shed some light on my experience... My car was broken into (both the passenger back and front window... why two??) a night before New Years Eve. Fortunately, nothing of real value was stolen but I had been planning on leaving town New Years Eve to spend the New Year with family. After calling some big names in vehicle window repair and getting the same answer: "we can't do anything for you until a week from now" I was sure seeing my family for the New Year was out of the question. Then, right before closing the browser I noticed Best Service Auto Glass had a five star rating. I decided to give them a call. It was 3pm on New Years Eve. A friendly voice answered the line and we began going through the usual questions "make", "model", "year" etc. I told them my situation and how important it was to go see my family that same day (I needed to leave SF by 6:30). The man on the line responded, "we'll make sure that your windows aren't an issue by this evening". It took 30 minutes for one of their guys to come out to my vehicle in a mobile unit. I forgot his name but he took up a conversation with me the whole time he was cleaning broken glass and preparing the vehicle for the new windows. A couple minutes before he finished preparing the vehicle, another one of their guys showed up with both windows and they both installed them within 45 minutes. My 325i was ready to go slightly before 530pm! Before leaving they made sure all broken glass was removed from my car and that my windows were nice and clean. All of this for about 20% less than what I was quoted from the big names in glass repair. Can't thank these guys enough for staying out late on New Years Eve to make sure I could make it to see family. I would vouch for these guys with full confidence any day. Wish them the best and hope people find this review helpful.