Auto Glass Now

I called and they told me to text information of repairs. Then I called a couple other places and found my best price. They called back, I did not answer, then they text and I said I already had an appt somewhere else. Fast forward a week later, receive a text that my appt was for the 1st of July 8-12pm. I called today the 1st and told them I never talked with them or set up an appt. The very rude woman said the girl was new that i talked with and she must've set up the appt on accident. I NEVER TALKED WITH ANYONE OR SET UP AN APPT! SHE, STILL VERY RUDE, SAID THAT THEY GOT MY MESSAGE THAT I HAD AN APPT WITH ANOTHER COMPANY. I told her I can see their very corrupt practices and I'm going to report to BBB and write a review. I came to Google first. Where i read several other recent bad reviews, on their services. I would not trust this company on anything. To the owner, do not write back to me. I can see your very bad practice of act now and apologize later. Terrible way to run any business. I DO NOT RECOMMEND

I recently had the pleasure of working with Auto Glass Now be more impressed with their service. They replaced the windshields on two of my cars, and both times, the results were flawless. The quality of their work is outstanding, and their attention to detail is evident in every step of the process. What truly sets Auto Glass Now apart is their exceptional customer service. From the moment I contacted them, their team was friendly, professional, and eager to help. They made the entire experience smooth and stress-free, ensuring that my vehicles were back on the road in no time. If you're looking for reliable, high-quality windshield replacement services, I wholeheartedly recommend Auto Glass Now. Their dedication to excellence and customer satisfaction is unmatched!

First time around experience was good! Second time around not so good! I asked if there was a Saturday appointment i could get, because that works best with my schedule. They said yes, I take my car down on that Saturday and they got my windshield in but then told me I needed to come back to have the calibration down on my windshield because they did not have the code to do it, and the person that does wasn't there. Not very convenient for me to go back down with my work schedule. My thing is if they knew my windshield needed to have calibration done why wouldn't someone have the codes?! So needles to say I wasn't happy! I still have not had a chance to get back down there 4 days later.

I informed them what I needed, they said they could help me. Called back and said they need the vehicle longer than what was scheduled; no problem , dropped the truck off that evening (I live 45 miles away, and they know this). I was called the next morning saying their guys didnt have the skills required to replace the back window of my Honda Ridgeline because the entire piece needed to be replaced. I asked if I could purchase the window they said yes, I called the next morning before driving another 45 miles (one way), they said it would be there. I got there and they had a slider window not the whole piece. Stated they couldn't get the whole piece and I should try a salvage yard. What a waste of time! I will not be back, hope you all have a better experience than I did!

I had filled a claim through my insurance whom then passed off my installation process to Safelite. I did not follow through with that company as the tech working on my vehicle told me to make an appointment with a Subaru dealership to clear DTC for eyesight camera sensors that were on my dashboard before they could instal a new windshield 🙃🙃🙃 That step seemed unnecessary so I sought out local shops in my area, hence finding Auto Glass Now. I called on a Monday and was able to have my car dropped off the following day. The removal, installation, and recalibration was completed in about two hours. Rhonda had given me a $50 discount for replacement, brining my total quote under $510 for a 19’ Subaru Crosstrek with eyesight. Auto Glass Now had the best quote following 8 other locations I called. I definitely saved money by not paying my deductible and the unnecessary diagnostic at a Subaru dealership that Safelite claimed I needed to do.

Had a rough start initially showed up for my appt waited for a hour then was told they had to reschedule me because my back glass replacement was going to be a complex job. So returned 4 days later dropped the vehicle off and 90 minutes later it was complete. It was worth the wait they did a excellent job and was half the price of Safelite who quoted me $680.. Auto glass now did it for $340.. Best glass shop in the springs I will only go to auto glass now if I ever need new glass for my vehicles. Thank you for the excellent service !