Jazz Auto Glass

Attention!!!!!!!!!!!!!! DONT WASTE YOUR TIME!!!!!!!FIND ANOTHER SHOP!!!!!!!!Went they today with an appointment. Made it there 15 minutes before my appointment. Walked in and nobody was in the office. A customer told me to to check outside along side the facility. Everyone was busy so I asked one of the employees who I need to speak to about my appointment. Guy asked if I called and made one and told him I did and I was early. He then told me if he can stat on my car 30 minutes after my appointment. I was fine with that. I waited an hour and no response from anyone and some of that customers were trying to figure out what was taking so long. I finally just left. Place is not organized and no leadership. I made an appointment with another shop. It’s gonna cost me more but I know they have top tier service. If I’m paying you to do something then I shouldn’t have a reason to chase you. I won’t recommend them to anyone in the city of Baton Rouge

My car was broken into and I brought it to the New Orleans location to have the back door window replaced. I had a small crack in the front door window that I knew I would have to replace eventually but it wasn't my main concern as to I didn't have a back window at the time. I chose them because the price was too good to be true...said it would be an hour and a half. After 3 and a half hours I called to find out it had been ready. They backed the car out onto a busy street in the middle of what might has well been a second line and told me I was good to go!?!?!? I drive off and all the windows are down? I roll the front window up and the crack has spread ridiculously. Not really a big deal I knew it would happen eventually but why not tell me, "hey man we were doing etc and this happened." Don't try to hide it. They said it must have happened when I closed the door? I try to roll the back window up and it doesn't work and pieces of my door panel are missing so I bring it back. They said they didn't get all of the broken glass out, forgot to put the panel pieces on. Cool, I'm not trippin, hey I get it. Shade tree prices, shade tree service. They get the back window to roll but now the door doesn't open and they can't install the back panel. They spent an hour banging on the door with everything except another car only to tell me I'm going to have to bring it to BATON ROUGE to let the owner look at it. We tried calling the owner and explaining the situation to him and it seems as if he's always in the middle of a game of pick up basketball when he answers the phone. Get it to Baton Rouge I RE explain to him what happened after he keeps trying to quote me prices, he has his MASTER tech look at it and he does even offer to meet me somewhere with panel pieces for the inconvenience?? All the people are nice though by the way. The tech says glass was in the child lock. The owner seemed genuinely sorry, apologized for the headache because this had now been a 3 day back window install, and he even offered to "look out" for me on the front window replacement. "Something real nice" he said. I called him a few days later in the middle of what must have been the pick up basketball world series and this gentleman quoted me a higher price than what I paid initially??? How Sway? But you know.... #SupportBl never mind. I'm sure this is a one in a million situation but as I can see from other reviews that he's asking people to remove, he just doesn't practice good business. Or good customer service rather. You will most definitely get what you pay for.

Brought my sons car for a Christmas gift after hearing a radio advertisement for $139. Tint was applied and once he picked up the car he was told 15% were on all windows as specified but an error was made to one window with 5% and to bring it back to be corrected. Once I got the receipt I was charged $206. I called for clarity regarding the total and was rudely told I couldn't have gotten that from the radio bc they weren't doing that price (So where did i get that info from sir). It was $159 plus $30 for strip over front window (the strip I was advised of) plus tax. I was told I had to specify that price prior to booking the appointment which I did and that if that were the case a text would be sent with the price to confirm which it was not. He was constantly cutting me off and rudely interrupting me while talking saying he didn't have any knowledge of the incident and he would need the receipt and talk to the technician to prove the transaction. Ok cool! Fast forward I called to set the appointment for the corrections and explained I had no reason to lie about the radio ad bc I had never in life heard of this place before. Same man continues to cut me off with all this info regarding their policies that were not true considering my experience and that he was in no way gonna refund me my money but at this point I dont want a refund I just wanted him to know this is bad business all this SASS you're giving as a grown man to a woman with false information is absurd. I let him know prior to the experience I had every intention on bringing my other vehicle for tint. He let me know "If i was an unsatisfied customer they didn't need or want my business "NO PROBLEM Sir!!! At this point just fix the window. The tint was reapplied and another window was fixed because there were several bubbles in it. We're done but NEVER IN LIFE will I ever patronize this business nor recommend it to anybody. Had I read the reviews they would've never gotten my business in the 1st place. 10 outta 10 I DO NOT RECOMEND!!!!!

It is often said black people don't support black businesses, my experience as a black man with jazz auto glass today is a prime example of why I personally find it hard to support black/locally owned business I called at 8 to ensure they had the windshield for my car I was told they did, and to come at 930 and it would take around 1 hours to 1 1/2 hours to complete Iwhen I arrive I called because despite the internet saying they opened at 8 no one was there I thought maybe they had moved I called and was told they would be in at 945 and I would be 1st in line kool not a issue the guy arrived at 945 belt with bc a older gentleman who arrived after me but that was okay because it was Nothing major they had to do for him I was then told he had to clean the floor and then they could take my car it took until around 1025 to sweep the floor efficiently wasting 1 hours of my time them they take my car in remove the glass and it is not installed until 1230 I walked aut side to other costumers leaning on my car and no windshield installed I hit the lock button to have the people get off my car not that it's special or anything but it is just common respect for others things that was missing in that situation 20 minutes later my car was out of the garage still not done I go in to pay that takes anothe 5 to 10 minutes then had to wait for my keys then I was asked to wait 5 more minutes for tape I waited 10 before going to the auto part store and buying tape to hold my glass in my self sometimes less expensive is not always best choice

Cheap tint from North Baton Rouge. There is basically just one tint you can get, and get different percentages of "sun tint" brand tint. It's just mostly young adults in an old shop that'll tint your car for $20 to $100 less than everyone else in the area. Dont expect top tier service or anything lavish. Theres a "wait area" that's like 2 or 3 chairs and 3 or 4 old old service bays where they will tint your car or fix your glass right next to the gas station where you can go grab some food (also a popeyes and McDonalds next door). Highly recommend going walk around the mega thrift shop out back while your car is getting done. Everyone was pretty friendly, and there are very minor spots where the tint bubbled and cracked. But I was assured a lifetime warranty so if the problems get bigger I'll return it and probably slide them $20 to redo it after a few years. Nothing crazy wrong with the tint though. I believe Dyed tint was their only option, as I was not told about other options (Ceramic or metal may still be available, but if you have the money to get that, just go to reputable shop that offers a lifetime warranty). Overall this is a place you bring cash and get your stuff done ($10 upcharge for credit) and I probably could have gotten the price lower with some haggling but I paid a little higher to get assured by 3 people for lifetime fixes if anything happened to the tint. If your looking for tint but dont have a lot of money to spend on your car this is definitely the place to be.

😡😡DO NOT TAKE YOUR CAR JAZZ AUTO GLASS😡😡 to get tint!!! THE OWNER SAID HE IS NOT GOING TO FIX MY WINDOWS!!! I have bubbles in my tint and they kept giving me the run around to redo it. Trust me you will be sorry. W0W SO AFTER TALKING TO THE OWNER OF JAZZ AUTO GLASS TODAY ON 12/17/2018 HE GOT MAD BECAUSE I POST A BAD REVIEW ON THEM AND REFUSE TO FIX THE PROBLEM. AND TOLD ME THAT I WOULD HAVE TO TAKE THE TINT OUT OF MY OWN CAR. HERE ARE PICTURES OF THERE 😡BAD 😡WORK. NOW I HAVE TO GET A LAWYER TO GET MY MONEY BACK!!!!!!!!!( TO THAT DON'T LEAVE WHAT I SAID JUST SEND ME YOUR EMAIL AND ILL SEND YOU VOICE RECORDS & PAPERWORK ABOUT THE COMPANY AND THE OWNER SAYING HE WILL NOT FIX MY WINDOWS. THINK ABOUT IT BATON ROUGE JAZZ SAY THEY HAVE A LIFE TIME WARRANTY THEN WHY ISN'T MY WINDOWS NOT FIX? SMITH HAS A PROBLEM KEEPING HIM CUSTOMERS HAPPY. I WILL BE POSTING MY LAWYERS INFORMATION SOON TO PROVE THERE POOR BUSINESS Ethics. I own my own business as well so jazz got the right one.

(Late post from May) Very unprofessional if I could give zero stars i would but the site doesn't allow. I Made an appt and reconfirmed appt here but no one ever showed up for the 830 a.m. appt. Text the guy and he kept giving ETA of about 15 minutes which really turned into 1 hr 30 min.....AGAIN AFTER TEXTING FOR HIS ETA he stated the tint guy was near i10 -Airline. Its all good bc I was referred to Innovative Audio in Denham Springs, and was in for appt the next day....thank goodness I did bc they introduced me to the ceramic tint which is Great for keeping out the HEAT!..(not much difference in the price from regular tint), and these guys were very professional and got the job done. I would NOT recommend Jazz tint because everyone's time is valuable, not just theirs....IF YOU MAKE APPT...IF YOU RECONFIRM APPT WITH THE CUSTOMER, THAT USUALLY MEANS THE CUSTOMER IS COMING FOR THAT SERVICES

I went here a few weeks ago to get my new charger tinted and my appointment went as scheduled. The tech, Leo, said that the little spots should be gone within the next couple of days. After about 5 days, I called to let them know of some spots in the tint that appeared to not be smooth as they should have been. The person on the phone explained that the receipt specifically says that after 48hrs, the customer assumes responsibility. I decided to drive to the shop on Greenwell to get more clarity and Leo was there. After showing him what I saw, he scheduled me an appointment with no debate even after 48hrs. During both appointments with this business, I asked several questions and each employee was attentive to answer. They didn't make me feel like I was a bother to them either. I can say that I am satisfied with my service and Leo did a great job.ServicesVehicle window tinting

I got window tint in my brand new 2016 car and it was done poorly. There's bubbles in it and pieces of my belt molding on my door is ruined. Clips on my door that hold the weather strip to the inside of the door are no longer doing its job. I'm very disappointed, now I have to go to Honda and get all that fixed. They also didn't have the software to put the strip on my car like I requested, told me to come back next week. If I they didn't have all of it at once, I should have been notified and I wouldn't have gotten the service in the first place. Do yourself and your car a favor go somewhere where your car is taken care of and you won't waste your money. Im waiting to speak to the owner about my issue hopefully it'll all be resolved. After I get my doors fixed I'll probably take it somewhere else and get it done correctly. It just sucks that I wasted my hard earned money.

So Shockingly Unprofessional! I called as soon as someone answered on a Saturday morning. I wanted to make an appointment but was told "First come, first served, we close at 12." Fine; I arrived at 10:50 to find all doors locked and an empty parking lot. I called again Monday to verifiy again that they had the glass I needed, since they don't even know what time they close. I brought the vehicle on my lunch break and was told they close at 5:00 (yeah right). I got a call at 3:15 saying to go get my vehicle asap because they were about to close - and by the way, "We only take cash" (just like most legitimate businesses). I leave my job in the middle of what I'm doing, and when I get there, the guy I talk to says, "I don't know why he told you to come now; we close at 5." I assure you, it is worth paying a higher price to deal with ANY OTHER COMPANY!