Credit: Manny B.
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Credit: WILLIAMS AUTO GLASS
Credit: WILLIAMS AUTO GLASS
Credit: WILLIAMS AUTO GLASS
Credit: WILLIAMS AUTO GLASSWILLIAMS AUTO GLASS
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Reviews (10)
Michael Kelley
Williams Auto Glass is a class act. Mike went out of his way to help repair my window when he didn't have to. I had previously been struggling finding someone who could help me figure out which kind of window to I needed replaced. Mike was extremely helpful and proactive in his efforts to repair my window. His customer service is unrivaled and even more importantly, he's a great man. Everyone should use Mike for their Auto Glass needs.PositivePunctuality, Quality, Professionalism, Value
Mela Rogers
Great customer service. Very friendly and accommodating. I tend to procrastinate so it took me about 2 months to finally schedule with them and Katie was so nice and helpful the entire way through. Mike was also very kind and offered to come to my workplace to pick up my vehicle to replace my windshield after there was an issue during my first install. They went above and beyond making things right after this, though. You can’t find that care to help a customer everywhere. I’d recommend Williams Auto Glass to anyone needing glass related repairs.
Heather Jones
Williams Auto Glass was wonderful to work with! Easy to get on the phone- explained the options- worked it out with my insurance company- all I had to do was call My insurance and tell them who I wanted to use- Williams Auto Glass took it from there- called me to let me know my claim was approved and to set up the appointment- was even willing to come to me! I had my car scheduled for a service with the dealer and Williams Auto Glass did my windshield replacement at the dealership while my car was in for service! They worked out the details for time and I didn’t have to do a thing! Great wonderful customer service! Mike knows how to treat a customer and the value of service! I would highly recommend Williams Auto Glass to everyone!
Allison Finney
I would highly recommend Williams Auto Glass. Mike was very nice and knowledgeable. He came and looked at my car the next morning after I spoke with him. The crack could not be repaired so he had to order a new Lexus windshield, which was back ordered for almost a month. He did check with several Lexus dealers to make sure that the windshield was truly back ordered, which I thought was smart and thorough! Mike called me as soon as he heard it was in stock and we set up an appointment. He came to my work and did the installation. Very convenient and he did a great job!!
Lisa Kark
Keep Mike's number in your wallet.. Really enjoyed his committed effort & service in coming to us & in resolving our Audi's rear view mirror reattachment, with the rains ensure still intact & operable. He was very thorough & informed us as to cate, concerns and challenges with this kind of repair, as dealers and shops won't do it, they simply want to replace the entire windshield with an entirely new rear view mirror...something that is not fiscally possible for most (especially if the windshield is good)...geeze. Mike is also a great guy, with his heart and mind focused on what ultimately matters. ;) Thank you again Mike...we will keep you posted as the seasons change.
Claire Mitzel
Mike and Katie took care of me when my windshield developed a large crack. I was dreading going through the process of dealing with getting it replaced, but I can’t imagine a better, easier outcome! They called me promptly the next business day after I submitted the insurance claim, did all the legwork with insurance, fit me in as soon as the new windshield was delivered (two days, which worked perfectly with my schedule), were very flexible on timing, fast with installation, and went above and beyond to make sure I was satisfied. Mike’s work is exceptional, and he and Katie and both very kind. If you have the chance to use Williams Auto Glass, do not hesitate — you’ll be supporting a local business and will receive top-notch service.
Address: 154 St John Rd, Salem, VA 24153
Phone: (540) 598-0888
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