Taylor Auto Glass

I contacted Taylor Auto Glass through their website. I got an almost immediate response from Kaitlin and within ten minutes and a couple of questions being answered I was given a very reasonable quote and we set up an appointment for just a couple of days later. Devin and Justin called to let me know they were on their way on the day of the appointment, got here just when they were supposed to, and immediately went to work. They were both polite and professional and did a great job on replacing our windshield. From the time I contacted Taylor Auto Glass through their website and set up the appointment with Kaitlin until Devin and Justin left everything went perfectly. I hope I don't get another broken windshield anytime soon but if I do I know exactly who to contact. Thank you Taylor Auto Glass and Kaitlin and Devin and Justin!PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

Customer service determines if I do business with you. This family company is amazing! Before the appointment was even made, their consistent response time to my questions via email and text were amazing. Most of the time responses were under a half hour. Kaitlyn, the point of contact, is professional, knowledgeable and friendly. This made dealing with insurance and the whole experience seem effortless. No worries about waiting for your work to be done, the customer wait room is spacious and comfortable with 2 large clean leather couches. So if you are in the Greensboro/ Triad area of North Carolina and need any glass work done, these people earn every bit of 5 star rating.

I contacted Taylor Auto Glass to have a sliding rear windshield installed on my 2015 Ram 1500. The owners Tony and Jennifer provided me with a detailed written estimate and arranged for an appointment within just one day. During installation, they did not like the quality of the aftermarket windshield. When they could not reach me by phone, they upgraded the rear window to a factory, original equipment part which fit perfectly and looked great. I offered to pay them for the difference in the cost between the aftermarket and factory glass but they politely declined and stood by their estimate. I have operated my own small business here in Greensboro for many years and the people at Taylor Glass (owners and employees) treated me the way I treat my own Clients. This company impressed me with their attention to detail and quality customer service. I would strongly recommend them to any individual or company that requires glass repair or installation services. Jim in Greensboro, NC

Had the pleasure of doing business with Taylor auto glass today. I say pleasure because as the techs were installing my windshield my heater hose blew and proceeded to dump my coolant onto the pavement. The owner was there and quickly got on line to the local freightliner dealership down the street. They had the parts I needed so the owner loaded me up in his personal vehicle and drove me to get my parts. Then he helped me fix the truck once we were back.thats what I call going above and beyond anything I could have expected. I will only use this company from now on. FYI... They have the glass you need in stock also, so save yourself a trip ,call Taylor auto glass first.PositiveQuality, Professionalism, ValueServicesGlass installation

Devin and Justin did a great job on replacing my windshield. They were personable and professional. From start to finish, the job was completed in a little under an hour. They came to my residence, so I was able to enjoy the comfort of my own home instead of sitting in a lobby of a garage. Very convenient. In my case, they were able to beat the price of companies such as Safelite, and also have a lifetime warranty. I would recommend Taylor’s Auto Glass to my friends and family. Very satisfied customer here. Thanks again guys!PositivePunctuality, Quality, Professionalism, ValueServicesInstallation, Auto windshield replacement

Taylors Auto Glass was recommend by the dealership that I purchased my vehicle from. I read reviews and proceeded to call for a quote on my 2015 GMC. They were half the price of Safelite and they are a local business. I happily canceled my appointment with Safelite and booked with Taylor’s. The work they did was very professional, office staff as well as technicians were very courteous and knowledgeable. They stand behind their work with a lifetime warranty. Can not say enough about this company, they are very reasonably priced and do great work. Highly recommend for all of your glass replacement needs.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement