Tavos Auto Glass LLC

This business was painful to deal with to say the least… I had to get my front windshield and rear window replaced due to the recent hailstorm. I was recommended this place by a coworker and made an appointment over the phone which took a long time due to communication issues which are highlighted in other reviews as well. I was told that the final price after taxes and everything in cash would be $510 for the front and back. When I arrived for my appointment and after confirming with them over the phone 3 times that they have both my front windshield and back window after an hour I was notified that they did not have the back window and I had to come back a few days later. The installation seems to be ok but there was black adhesive on my handle and other places in my car. There was also a utility blade left on top of my car (see picture). When I came back the next day, I was told it was going to be a 2 hour wait max which ended up being 3+ hours. The top of my trunk was also severely scratched in multiple places which is hard to see in the picture and there is still a bunch of glass everywhere in my backseat and in my trunk. The cherry on top was that I was charged $530 instead of the original $510 price I was told. If you want an affordable place to get your windshield/windows replaced, this place may be ok for you but do not expect a good job.

I unfortunately did not have a good experience with Tavos. Two of my windows got broken out and this was the cheapest place my friend (who paid for my window replacement) could find. I was hesitant as I usually go with Safelite. Well I 100% regret coming here and not going through Safelite. My back seat passenger side door has cuts/tears in the door’s leather that are clearly from some sort of tool (they weren’t there before). There is glue or some sort of residue stuck on the inside and outside of my car. And when I slam my doors shut, you can hear glass inside my door panel. I appreciate them getting my car in within 2 days but this isn’t quality work. Regardless of the price, you should take pride in the work you do and not leave behind evidence that any work was done to your car. I personally and honestly would not recommend. If you look at their YELP reviews, people are complaining about their windows shattering literally days after having them installed. Proceed with caution if you do decide to go with this company.

They don’t even deserve one star. They replaced the windshield and they were supposed to also replace the seal on my 1985 GMC Sierra. They had to come out three times because they couldn’t remember to bring the seal. The last time they were out they forgot it again but this time they thought they could clean up the 30 YEAR OLD seal and put it back on telling us it was the new one. IT STILL LEAKS! We called three times about it and sent pictures because they charged for the new seal. They keep telling us we will get a refund. It’s been months now and I don’t expect to see it. They were also late every time and even tried showing up at 11 pm when the appointment was at 6. As you can see from the pictures, the rust streaking on the seal is the original one and leaks from three spots. SAVE YOURSELF and go to a real business.NegativePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

Tavos Auto Glass is an excellent value and choice for anyone shopping for new glass. I've used their service for three windshields thus far and in each instance they were the best price and available immediately. Today, 9/18/2024, I got a windshield and a rear glass panel replaced, and not only was the job done well, the Tavos team went out of their way to clean broken glass and throughout my car and put back plastic flashing inside the car (that came dislodged in a collision) which I had no expectation for them to do. Another reason you should consider and ultimately choose Tavos Auto Glass is how prompt their service is. I called about getting my glass repaired at 430 pm on a Tuesday. By 2 pm the next day my glass had been special ordered and delivered and the job was completed by 5 pm. Legitimately, everytime I know someone who needs auto glass work, I recommend Tavos. Get your glasswork done here with full confidence. That this business is rated anything less than 5 stars is comical to me. This company is legitimately the best in North Denver and quite possibly Denver overall.

Two years ago, I visited a shop with my Honda Pilot, which had a cracked windshield. I chose the shop because of their affordable pricing. However, I have been to the same shop six times since then to report a leak in my windshield. I mentioned that I couldn't see the leak, but every time it rained, my floor mats with rubber bottoms would be soaked, and the water would remain in my car for days, causing mold growth and an unpleasant smell. Despite my complaints, the team kept insisting that the issue was with my AC and not my windshield. I even visited five different mechanics to get a second opinion, and they all confirmed that my AC was working fine, as I had been saying. Finally, I took my car to another glass place, where they performed a pressure test and found two different places where my windshield was not sealed. They fixed the problem, and I have all the documentation to prove it. The shop that fixed my windshield gave me a note that says the following: "The customer brought in her Honda because it had been leaking for well over a year after getting it replaced by another company. The vehicle was inspected and found to be leaking from the driver's side. Upon removal of the cowling, there was no glue for over a third of the bottom and the side. The window was installed so poorly that removal and reinstallation were impossible due to the lack of glue and the glass being slammed against the body. Due to these circumstances, the window broke during removal, which the customer was advised might happen. The original window has been removed. Rust from poor installation has been removed, primed, and the windshield has been properly installed. Due to the nature of the situation at hand, the shop noted as much as possible. If there are any questions regarding the situation, the customer is advised not to hesitate to reach out to the store manager for pictures and more details." I spoke with the manager of this shop multiple times to be basically called a liar and tossed to the side as if this was not their issue. I would never recommend this place to anyone. I wouldn't be so upset if the shop had listened and investigated the problem a little better instead of insisting that this was my AC. If they had taken the time to take a look at their horrible sealant of my windshield, they would have seen that this was all caused by a lack of investigation on their part. This could have easily been resolved if they had just taken the time to investigate the issue.

The first time I came here, I was impressed. The service was excellent, everything was done in a timely matter. The second time I came for another vehicle, total opposite. We were scheduled for 2pm and at 3pm our car hadn’t even been taken back. No communication regarding the longer wait times. We ended up leaving and not getting any type of service, unfortunately, the person in front just stated they were busy. Most of the people waiting had already been there for at least a hour I know of, but were there before we were. It’s poor service to schedule an appointment and be over a hour late for it. Especially with zero communication.