Star Windshield

Scott and Doan were fantastic. I just moved here and was looking for some guidance for a job that requires a lot of windshield time, and Scott delivered with the information that I needed. The install was flawless, they gave me an approximate time and it was spot on. BREAKING NEWS, Arizona is hot, so tint is needed. On top of that, if you are on the road a lot, he will get you was is needed for you with ZERO bias towards tint. Do yourself a favor and use these guys, they are about you, and not the money. I’ll be bringing my other vehicles there and recommending people I know. Thanks again fellas! Brett

Had a cracked windshield and stopped in. They handled the insurance claim at no cost. I got a ford super crew cab truck tinted for FREE! Not just a cheap tint job but a great one with a lifetime guarantee! The cost for the tint alone would have been easily $200-300. The tint job was a great bonus. Rachel in the office was very helpful and understanding of my needs and didn't try to push anything on me. I met with the owner of the shop and he talked with me about his business and showed me what the tint would look like. All if the staff were great. Not only did I get my windshield fixed but I got a great tint job for free. Highly recommend this place. P.s. the tint job wasn't the cheap stuff! I couldn't be any happier. Seriously, if you need a windshield or tint. Hit this place up.

Wow! Beware of an angry condescending man on the phone. I booked a mobile windshield repair through our insurance, then called Star Windshield to set it up. The man on the line was very rude. He said we should bring it in instead of doing a mobile repair. I stated we were not able to which is why we scheduled mobile. He could not believe we couldn't bring it in. Asked what is wrong with us. Told us we need to take better care of our car. Then hung up. Yikes,

The customer service and communication is not a strong suit for this company. Upon an initial call to schedule service, the process was not well covered or described. We later felt the need to contact our insurance company for clarification. At that time we agreed to have our insurance company handle the cancellation and subsequent appointment through them. When this company was notified, they felt the need to through a hissy fit and call angrily about a cancellation. There was no ill will from us until this point. This was utterly disrespectful, rude and highly unprofessional. We do not need a speech about how long you've been in business, we do not need being told you should have asked questions. No call like this was needed, period. This is beyond reproach, it was vindictive and harassing. I would strongly advise being careful when dealing with this company, but would suggest to stay away. If you have to cancel for any reason, expect to be harassed about it. Terrible customer service.

Today I stopped by Star Windshield for window tint. I have been doing business with Star Windshield for the last 10 + years. I have had at least 7 windshields replaced as well as several vehicles for window tint. I have had nothing but great service each and every time. I have referred family and friends and each have thanked me for the great service they received. I would encourage anyone desiring good service, great staff and done quickly, call Star Windshield. Rachael is always pleasant and Scott, the owner, is always available to make sure you are satisfied.

I was completely satisfied with my entire experience at Star Windshield. I spent a lot of time doing my homework for the best place to bring my new vehicle for a windshield replacement and tinting. From the beginning I was treated with great respect by Rachel, the person answering the phone. She was very well-versed with knowledge beyond what I expected to get from my first encounter. I was able to get an appointment within a few days. The location was clean and professional looking. The staff was very friendly and even helped me with my insurance company. The owner himself, (Scott), was even nice enough to stop and greet me while I waited in the reception area. Most owners don't take the time to interact with customers let alone I in such a nice and pleasant way. I am incredibly satisfied, which is not easy to do as I am a stickler for detail. I highly recommend visiting Star Windshield in Chandler for all of your vehicle's window needs.