Safelite AutoGlass

I had an awesome experience with Safelite Auto Glass recently. What was a challenging replacement, they handled like Pros. because my truck is newer, and has all of the cameras and sensors in the windshield, calibration had to be done. Seth installed the glass and Enrique came to my job site at the airport to calibrate the systems involved with the cameras and sensors. I will always go to Safelite in the future. Thank you for being professionals!

I had a rock chip my windshield really good this morning and they got me in by 3! They were so nice and so quick and efficient! ***EDIT::: had to go back again(a few weeks between), due to another rock being thrown into my windshield; i’ve had quite a hard week and JEFF took care of me so quickly, with empathy and with grace. truly GRATEFUL for him and THE WHOLE safelite team today!! safe to say, im over driving on the highway! THANK YOU JEFF!!!!

Tried booking on line and website did not recognize my insurance company (The Hartford). Booked by phone for repair of a small Crack, tech turned up on time and I left him to it. When he texted that he was finished I checked and could not find repaired area. Complimented him and he informed me that he had replaced windshield. When I said that I asked for a repair he told me that they only do repairs in their shop. This info was not mentioned when I booked repair. I am suspicious that they uncharged my insurance company for replacement when a repair was all that was needed. I will inform my insurance company.

So excellent. From beginning to end the process for my windshield repair was easy, got a same day appt using their online appt scheduling, when I got there they were expecting me, immediately took my car in for repair and I was even given a discount I didn't know about which really tells me about their integrity. 100% would recommend this location. I don't think I was at the shop more than 20 minutes and the service technician was very friendly and knowledgeable. Thanks Safelite. It was an easy pleasure able experience and affordable.

A nightmare of an experience. We had to have a line of sight glass crack replaced before leaving town. Safelite didn't show up for the first appointment. On the rescheduled appointment, the moved the three-hour window twice and said they "might" be able to get to us by 6pm. I spent literal hours on the phone with too many agents to count. I was the worst customer experience ever. I started over with each agent I talked to. Within the company, there is no communication and no accountability. Worst experience ever.

Great service, fast and multiple locations. I have a Tesla and called a company before calling Safelite, they offered me service only available at a location far from my home and they needed my car to be there all day, i didn't like that. I checked my insurance recommendation and called Safelite. They offered me many locations, and some very close to my home, I asked how long they needed my car to be prepared and they said about 3 hours. That was a game changer. The appointment was easy, I asked for OEM part but I had to pay for the difference, they I opted for the regular replacement. They did a great job, on time and very professional. Definitely recommended