Safelite AutoGlass

Thank you Safelite for the great service and the unbeatable price on my new windshield. To Jason the Technician that did the remove and install, I could not be more grateful. Thank you for your knowledge and experience. He went above and beyond in getting the service complete in a timely manner. I appreciate everything done in order to get my pick up truck back on the road. Thank you! Highly recommend to anyone that needs their windshield replace. Safelite repair… safelite replace.

The technician was polite. He performed the service while I was working. After work I checked on the repair and was dissatisfied with the amount of my car's interior that was exposed to direct sunlight due to the difference in the width of the tint strip on the replacement window. I contacted the technician, he was responsive. He knew what I was referring to right away. He advised he would send the photos and advise his management team of my concerns and they would contact me. That was 5/20, it's 5/22 and I haven't heard anything more from anyone. It looks out of place, like a pair of high water pants. I am concerned about UV damage to my interior over time. I am really just not happy with it. My preference would have been a heads up about the difference and an opportunity to possibly pay more for another option for replacement.

What an amazing staff I encountered this day! An older woman was late to her appointment and I offered mine to her which just set off chain reaction of kindness with the staff! Literally everyone was trying to get us both taken care of even if it meant staying late. Everyone went over and above the call of duty and my windshield is perfectly “see thoughable” again! What a great experience and super helpful, knowledgeable and friendly staff! That makes ALL the difference. I highly recommend! I do wish there was number to call in where I could have spoken with a person. I needed to cancel a previous appointment due to an emergency and I couldn’t reach anyone.

The vehicle scheduled for service is 25 years old. Very impressive that they were able to have a windshield available considering the age. Safelite was on time, polite, knowledgeable technician who immediately got to the task without much delay. He provided a service overview and a couple of updates during the replacement process. Extremely impressed with the quality of work and length of time involved to complete the project. Great service from scheduling and throughout the entire process. I was offered a $50 coupon about two weeks after my initial estimate enquiry. Couldn't refuse that. Very pleased! I have no issues recommending Safelite to family and friends.

I somehow managed to completely shatter my rear window trying to defrost it. Scheduled an appointment with Safelite online and had an appointment the next day. Left my car in the driveway and came home from work the next day. Good as new! My technician Dan was prompt and great at keeping in touch. Even tidied up the glass with a little vacuuming. The whole ordeal from shatter to fix took less than 24 hours, and they even got in touch with my insurance for me. Easy process and fantastic service!

Repairman was nice but I went to use my wipers the next day and they were all messed up, with the blades going past the windshield and scraping the metal part on the side of the windshield. They have to remove the wipers to install new windshield. Obviously they were reinstalled incorrectly. I am not able to use them, and of course it’s supposed to rain the next 4 days! The representative at Safelite acted as if I were crazy that this could have been caused by the technician, but obviously they were working perfectly before he replaced the windshield.