Safelite AutoGlass

Nicholas was our Safelite service technician. He was very prompt,courteous and did an excellent job replacing our windshield. He told us about the replacement and was able to save the inspection, registration and car wash stickers. This saves us a lot of time and effort to get replacement stickers. Nicholas Is a fantastic employee and very capable of doing a great and flawless job! We recommend Safelite to everyone for glass repair.

When some clown decided to smash my back window and break into my car (absconding with a grand total of $4.37 in loose bills and change), I thought I was in for a serious hassle. Thankfully my insurance pointed me to Safelite, who handled the repairs quickly and effectively. They were communicative and courteous throughout the process and they did a terrific job. I was able to get in the very next day and was in and out in under an hour. I cannot recommend them highly enough!

The Scottsville office has an amazing technician, Nicholas, who performed a windshield replacement on my technician's work truck. He was friendly, thorough, and maintained a clean work area. Safelite did need to reschedule our appointment 3 times: the first windshield they had was broke and the second was scratched. I recommend they do frequent inspections of their stock and received boxed-up windshields to eliminate that issue and calling the customer the day BEFORE their appointment, not the day of, as this inconveniences the customer as they might be missing work to meet for a mobile service. Nicholas's personality, customer service, and work skills redeemed the office's failures. Currently, I give the office 2 stars until they correct their customer service and scheduling procedures and Nicholas gets 5 stars!!! Thank you, Nicholas for being amazing!!!

I online scheduled my windshield replacement from the Henrietta, NY store location. It had to be the easiest process I've ever had online. I filled in my vehicle information, picked the service date for the actual work to be done, and prepaid. I was able to get it all done in less than 15 minutes!! The technician, Nicolas arrived within the time frame I chose. He was extremely pleasant and completed the replacement in under a hour. I am extremely happy with Safelite, the Henrietta location and my new windshield!! I highly recommend them. Thank you!!

Our Safelite technician called on the day of our appointment and was actually able to come earlier than originally planned. When he arrived he was very professional and replaced our windshield without a hitch. He was very willing to answer any questions we asked along the way. He even repositioned the registeration and inspection stickers in a better place than we originally had done. This is the second time we have needed to have a windshield replaced by safelite and both times we have been pleased with the process and the end product.

The Scottsville Road Safelite facility is a great place to have your AutoGlass replaced for the technicians are very polite, kind, courteous and knowledgeable with all aspects of the AutoGlass installation process. Plus, they'll respond respectfully to any of your before/after questions you may have. I give them a 5 Star rating based on my experience with them. Thank you kindly Safelite for making things as easy as possible for me, and I greatly appreciate your professionalism in meeting my needs.