Safelite AutoGlass

I have never used Safelite, until now. Terrible experience. They started the job, found some light surface rust, after removing the Rubber Trim and weather seal. Because of a little rust they refused to do the job. They refused to put it back on! They left me in a catch 22 situation. I am up here visiting. Welcome to Alaska! (I know this is the exception) Have replaced a few windshields myself on older cars with much worse rust. This was a 2001 F150. Safelite left me in a no win situational. Fortunately I can go to the auto parts store and seal the weather trim back on myself. It is just unbelievable, they just walked off! Speedy Glass and Arctic Glass have both said they would install. I would avoid Safelite!

What a fast and fantastic business! We drove up from the Kenai Peninsula to get our windshield replaced. We have 2 big dogs that travel with us, and they were allowed to wait inside the lobby with us. We GREATLY appreciate that! We had planned on being stuck outside in the chilly air walking our dogs while waited. Instead, it was warm and comfortable. Also.....for a 'shop' bathroom.....it was nice and clean! (Cleaner than all 3 Safeway stores on the Peninsula, and many of the restaurants!) Hopefully, we never need another new windshield, but if we do, we'll use Safelite again! Nice guys, great service! Thanks again!

Tried to book online, was quoted a reasonable price for a new windshield, but the price for the forward facing camera isn't disclosed unless you complete a booking. Called the local Safelite number, had to go through quite a few menu options before I was connected with a real live person. The individual I spoke with was reluctant to tell me how much the calibration would cost unless I gave them all my personal information. I refused, and eventually the person said that it might cost between $250-$500 extra for the calibration. It shouldn't be this difficult for Safelite to tell a potential customer the total cost of a windshield replacement. Seems like they want to get you on the hook, then spring an extra charge on you that costs just as much as the new windshield. I understand that the camera calibration is necessary, I just want Safelite to be upfront about the cost. I ended up booking an appointment with a different company that was willing and able to quote the exact total cost.

From start to finish, their service was nothing short of exceptional. Scheduling an appointment was quick and hassle-free. Their technicians are true professionals—knowledgeable, friendly, and incredibly efficient. They explained the process clearly and worked diligently to ensure the repair was flawless. The crack in my windshield is now fixed, and I feel confident driving my truck again. What impressed me most was their commitment to quality. The pricing was very fair, and they even helped me confirm the insurance process, making the whole experience stress-free. It’s rare to find a business that combines expertise, outstanding customer service, and affordability. If you’re looking for a trustworthy and skilled team for your windshield repair needs, look no further. I will definitely be recommending them to family and friends!

Safelite AutoGlass provided exceptional service for both a windshield chip repair and a subsequent full replacement. Working through my Allstate insurance was seamless, thanks to Safelite's efficient and courteous customer service representatives. For the initial chip repair, I scheduled an appointment at their shop. The technician's work was meticulous, and the resulting repair was flawless. A few weeks later, an unrelated incident necessitated a full windshield replacement. Again, Safelite's team handled the insurance process with ease. I returned to their shop for the replacement, and the technician's expertise was evident. The new windshield was installed perfectly, and the overall quality of the workmanship was outstanding. I highly recommend Safelite AutoGlass for their prompt service, skilled technicians, and commitment to customer satisfaction.

I've used Safelite AutoGlass on Old Seward Highway in the past when needing a replacement for my wife's windshield and my daughter's windshield. The Safelite app/website makes it super easy to schedule appointments. And the team running the Old Seward Highway location are super friendly, professional, and polite. I really like them. I also appreciate how upfront Safelite is with what to expect from repairs of different crack types (helps you know that your windshield chips or small spider cracks will be filled in and protected from getting bigger, but will likely still be visible.)ServicesAuto windshield repairPrice assessmentGreat price