Anchorage Auto Glass

Beware! The owner Is extremely deceptive, if not downright dishonest. I live rurally and he talked me into buying two windshields because he said my make and model was one of the hardest ones to replace without breaking. He told me if I ended up installing it and not breaking the one windshield I could return the second one, no questions asked. I brought the unused 2nd windshield all the way back into Anchorage on the ferry and am now here trying to return the second one and he tells me that he’s not In the office, even though I am clearly within the hours of operation advertised both on his front door and online. He then explains to me that even if he was in the office he would not accept the return. When I told him how dishonest he was being he hung up on me. I will not be doing business with Anchorage Auto Glass ever again.

Nice friendly people work here. I have nothing against the owner or employees. I did get a bad piece of glass with imperfections that cause road lines to distort and headaches. Within 30 days I went back and the owner and he said he could put a new windshield in for just the cost of the window, labor free. It seems they don't guarantee the glass if it has distortions and you'll have to repurchase the window in case you get a bad window. From the many positive reviews here I am hoping this situation is a rare occurrence.

Had to replace my 2018 Silverado 2500HD's windshield due to defroster heat causing stone chip to grow to a large crack. Service was same day that I called and hardly any waiting for installation. They offer a lifetime warranty on any leaks, defects (not stone chips) such as wind noise. *Update: 5 months later (Sept 2023)-leak from area around middle above rear view mirror in rain dripping water. Will see how good lifetime warranty for installation defects/leaks is honored.ServicesWiper blade installation, Auto windshield replacement

2023 Update - I had the misfortune of having my window broken and possessions stolen from my car last night. I called Anchorage Auto Glass this morning and not only did they have a replacement window but he got me in immediately and had my window replaced within an hour. Icing on the cake was that it cost a fraction of what I was expecting to pay. Jacob is great to work with restored my faith in humanity - he's a great dude and I will always go back to them! 2022 windshield repair: they got me in quick and fixed my rock chip very quickly and professionally! They're also very friendly and it doesn't hurt that you get to pet cute dogs while you wait too :)PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield repair, Auto side window replacement

These guys are great! They replaced my windshield end of last year. They were super friendly, and did an amazing job. Best windshield I’ve ever had on a car! And when I was driving this week and my window got a big rock chip in it, they extended the 30 day warranty on it and fixed the rock chip for FREE the very next day, no waiting! I arrived there at 9:00 and Ethan was done by 9:10! He did a great job, high quality work and always great customer service! I also needed some new wiper blades. I purchased the type/brand Jacob (the owner) recommended for my car and they’ve been outstanding. I’ve never had a better experience or customer service having repairs done on my car. Just check them out. You won’t be disappointed! 5 stars!ServicesAuto windshield repair, Auto windshield replacement

Tried this place when I had a chip in my windshield, had a great experience, they were quick and most reasonable prices in town. Best of all the do 3 window ships for $40 (as of this review), I only had one so they gave me a non-expiring gift card for the other 2 chips I can use on my next ones so I’m covered…fantastic. Owner was awesome and shared details about considerations on my deductible since my windshield with electronics might be more expensive. Overall just a kind helpful business that feels like they care about the customers and not turn and burn. Taken my girlfriends car back recently and had same experience so figured they earned a good review. Would def recommend 👍🏻ServicesAuto windshield repair