Safelite AutoGlass

Top notch glass replacement for any vehicle. They can handle almost any job! They can replace a busted piece of auto glass, and in some cases they can even REPAIR cracks and holes in your windshield! Didn't know they could do that and I was impressed! Eric Sarver was my technician and he was the best! Great customer service!!! Professional all the way! ....and they completely fixed my window at a great price! I highly recommend this business! Ten Stars all the way!!!!

I had an 18 wheeler throw up a piece of debris on the highway and it chipped my front window. Within an hour I had about a footlong crack from where the chip originated. I used my Geico app which sent me to this location. Everything about it was absolutely wonderful. All the employees were very pleasant and knowledgeable and my appointment only took about 1 hour including the glass replacement and the recalibration of all of the electronics that peer through the window. I would highly recommend this location. It's the fourth interaction I've had over the years with Safelite and it has always been excellent!

I had just purchased a car online, and it was not disclosed that the car had damage to the windshield, and it could not be seen in the photos that were available online. Upon receiving the car, the windshield had 7 large chips in it, and about a dozen smaller almost unnoticeable chips as well. I contacted safelite and they recommended replacing the windshield due to the amount of chips. The process was quick and easy. They filed the insurance claim for me which made the whole thing less of a hassle. Technician was friendly and knowledgeable. Work was completed at my home, all that was needed on my behalf was the keys to my car to access the lower areas of the windshield under the hood. Would definitely recommend Safelite. They were even a preferred provider for my insurance company (Progressive) which saved me about 15% on my bill!

I called at about 3:45 and was told I could drop off my car anytime before 5:00 and they would lock it inside the building. I got there about 4:35, the building was locked and no one was there. After spending 30+ minutes on the phone with the call center, the call center was unable to get a response from the store, the manager or the district manager. The call center went the second mile. The store did not exhibit customer focus. I booked with someone else.

Repairman who came to my home was very nice, but the company itself is awful. They sent him with the wrong glass, then called the next day and said the glass we needed was discontinued and they couldn’t get it. If I could find it myself, they’d install it for us. Several weeks of runaround later, we went to Adventure Auto Glass instead and they had the glass repaired (with the correct window, easily ordered from the manufacturer) in less than two hours. I will never use Safelite again.

Scheduled very promptly , service tech was very friendly and professional. However, I paid over $200.00 for my service and the chip in my windshield looks exactly as it did before “repair”. I did sign a waiver that states it may not take all of the break out, but this didn’t take any out. Had I known before hand I would have actually waited and let the crack get bigger to warrant a replacement windshield. I was trying to avoid that, but the repair I was charged for was a waist of money.