Premium Auto Glass Inc

Another 5 star review for these guys! I've had them do a few windshields and their prices are always great and they do top-notch work. My auto body guys recommended them too. My last project was a 1985 Toyota truck that they no longer make the window molding for. But these guys took it on and went above and beyond to make it look amazing and at a really fair price! They also do chip repair and all other auto glass (beyond windshields.) I will only go to these guys from now on and will recommend them to all I talk to as well.

FINAL Update: Took advantage of the nice weather and decided to get some additional opinions regarding the attempt to correct earlier deficiencies. Took the motorhome to Safelite Auto Glass, Quickset Auto Glass, and to RV Glass Specialties. All three concurred that as it was left, it was still not correctly installed and could be problematic. Junior at RV Glass Specialties decided there was no time like the present to make it right. He and his assistant got out their tools, and within 30 minutes had both sides of the windshield properly located and resealed in place, all without any charge to me or my insurance. All I can say is that when it comes to RV Glass, these guys are the best, and really made my day! Premium Auto Glass maybe okay on auto windshields, but I will do all my RV business with RV Glass Specialties, and I can't more highly recommend them! As for Premium and RV Glass, my final rating is back to a 1 due to my initial bad experience and the lack of a proper installation even after a second try. UPDATE: Owner has contacted me, came to our house and has appeared to correct all deficiencies. I will not be able to verify proficiency of repairs until later this year when we go out traveling and camping on a regular basis. At this point, I will be changing my rating to 3 stars. Changed RH windshield Glass in our motor home, and dislodged LH windshield Glass in process, but claimed it was like that before they touched it. To believe that it was driven 14 miles at interstate speed to their shop without wind noise from a separated seal, but upon them working on it, it magically has a gap that you can stick your finger though, and now has obvious leak, is far fetched. Also, the RH Glass that was replaced was not properly re-seated, plus considerable mess was left all around Glass, which seems to be a common issue. Also owner failed to respond to a BBB complaint, I guess because they are above that. Pictures below show the lack of quality, and how they choose to leave your vehicle. Lastly, the day I picked it up was a day that it started freezing rain and snow. Of course, they chose not to do anything to stop the rain from coming in before I arrived to pick it up, and I had to drive home with the opening and water that came in through it.

Why use the National brands? These guys are the BEST. Home town service at national pricing. They have worked seemlessly with my insurance company. I have 10 cars. They have treated me fairly on cash windshields. They have come to my home on a Saturday to do my large work truck. They have scheduled three of my vehicles to do all at one time. They have special ordered hard to get glass. They have performed many chip repairs for me and I never had one "run". I would never call anyone else. When your insurance company transfers you to the national brand for a schedule, tell them "I want to use Premium Auto Glass in Arvada". By agreement, they have to let you use them, at the same price.

The fact that I had to use Premium Auto Glass twice in two weeks was most unfortunate. I saved up for 5 years for a new truck, and in a matter of two weeks I had a window broken out by a thief and a chip in my windshield. I called my dealer and they were the ones to refer me to Premium. With the broken out window Premium came to my work, and removed ALL the glass from the door and vacuumed out what I missed from the first round. The tech did an awesome job, and was friendly and professional. With the rock chip again they were friendly courteous and got the job done quickly and professionally. Nothing but good things to say about both interactions with these guys!

We had two stars on our windshield. Told us there would be no charge to fix them. A young kid told us “it’s not a guarantee he can repair them”, so he took our vehicle and drove it in the garage, we waited in office. Not even 8 minutes later he handed the keys to office person and left, she gave us our keys back and said your done. OMG it looked the same, he didn’t do anything at all, what a waste of my time. I think there hoping I’ll come back for a new windshield since the stars were still there. I’ve had stars repaired before and it’s usually a 15 minute process. I am totally disgusted with the service here. No wonder star repair is free, they do nothing to fix them.

We waited all day for these people to show up to fix a rock chip in our RV front window. They had not showed up by 4:45 so I called to see where they were. Kimberly advised that they came out at 1:00 and was chased off by a guy on a golf cart, but they supposedly looked at the chip and decided it was too big for them to repair. There is no way he could have looked at the chip because we were here and we have a cover over the windshield that we would've had to remove. These are not honest people to deal with. RVers be very careful about these people.