Colorado Auto Glass

I needed a driver's side window regulator repaired. I did a Google search. I picked Colorado Auto Glass because it was family owned and operated. Whether I was dealing with Mike on the phone, or the glass tech, Boone, I was impressed. Both Boone and Mike were professional, personable and knowledgeable. Boone knew his stuff and Mike searched for a regulator so we wouldn't have to pay the dealers high retail price. Boone showed up on time and in a few minutes diagnosed the issue. New regulator needed. Mike got us one, well below the dealer cost. Next day, Boone, once again was on time and within about 30 minutes had the new regulator installed. Overall I was extremely happy with the quality and service that Colorado Auto Glass performed. Next time I have a glass issue, I will be calling Colorado Glass.

Sometimes things don't go according to plan, and no one is perfect. But was IS important, is how a company handles this. In my case, the camera system was damaged during the windshield install. Instead of pointing fingers or skirting blame, Colorado Auto Glass took responsibility, paid for the repairs at the deal, and even offered to pay for the ubers and/or a rental car. I was extremely impressed by the professionalism, even if things didn't go according to plan - I would not hesitate to use CAG again because I am 100% sure now I can trust them to have my back!ServicesAuto windshield replacement

Can't say I recommend these guys too much. They run late and I think scratched the hood of my car. The first day, I booked a time from 12-3 pm. I wasn't sure what that meant. Turns out, it means they may show up at anytime between 12 and 3, which was not made clear to me. They showed up at 2:30 or 2:45, but it was raining by then, and we had to postpone till the next day. The next day, they called and said it would be about 45 mins till he got there, but it was actually 1.5 hours. In general, they run really late. The bigger problem was I'm pretty sure they scratched the hood of my car in a few places. When I went out to check the windshield after they had replaced it, there were some scratches on the hood I'm pretty sure were not there before.

As unfortunate as a rock-chipped windshield may be, Colorado Auto Glass made getting the repairs as easy as possible. Made an appointment through their website and the repair was scheduled for the next day at half of the cost of other auto glass services I had looked into. Dwayne, the specialist they sent, was professional, polite, and prompt. He called when he was on his way to let me know he'd be there shortly. Within 15 minutes of his arrival the rock chip had been repaired and Dwayne informed that all their work is guaranteed and gave me his card to call if anything went wrong . If you're looking for auto glass repair at reasonable pricing without any headaches then look no further.

Fabulous customer service. I needed a windshield asap and not a single other company in town seemed to be able to get their hands on the right glass. Duane and Mike found the glass immediately and helped me through a two-day battle with my insurance company (they are very well-versed in procedures through insurance). They then worked with me (went out of their way, really) to get the glass changed super last-minute when I was finally cleared so that we could sell the car that night. The service tech, Joe, was kind and efficient and even let me charge my phone in his van while he worked. He finished in less than 30 minutes and the windshield looks fabulous! We will absolutely be using these guys again in the future!

These guys literally saved my life (my keeping a drivers license life that is). I needed my truck windshield replaced for a drive test and everybody was booked out at least two weeks due to the hail storms. I had a week, figured I’d find somebody to get me in and then the test was rescheduled at 9am for 3pm that day. These guys went out of their way to make sure my windshield was replaced that day, before they started their scheduled work day. Most kind and caring people I’ve met in a long time and their work is top knotch. I’ll be returning to them for any future windshield replacements that anybody in my family needs.