Pineapple Auto Glass

I wanted to wait a week to write this review and cannot say enough great things about this company and the work performed. Was such an easy process dealing with my windshield replacement and would suggest everyone to use this company. The ladies in the office were very professional and handled the claim very quickly with no run around hassles and next thing I knew I had my onsite appointment within 2 days. I was concerned with how quickly these installations are and if it would be done professionally and I have to say nothing but great things about Jeff my technician. He called before he was leaving to meet me and called again when he arrived on site at 9:15 am. He was done the whole install by 9:45 am and showed me everything he did and gave clear instructions on how to care for my new windshield. If you have the chance to request Jeff you will not be disappointed. The quality of the glass was above average and I have no leaks at all. Thank you Pineapple Auto Glass for such professional service!!!ServicesInstallation, Auto windshield replacement

Read the reviews! There's no disputing, they are hands down the best in their class. Professional and friendly service is rare these days but these qualities are not the only thing to brag about Pineapple Auto Glass. Scheduling was easy no hassle and they are very accommodating. The industry provided challenges due to the age of the car, but that didn't stop them from being successful! Alyssa is relentless on your behalf. The end result was amazing; as if there was never an issue with my windshield. Stephen Smith's work is impeccable leaving you with strong confidence for having chosen them for the job. I highly recommend them as they exceed expectations in the service they provide. Thank you both for a smooth transaction! My car looks gorgeous!ServicesInstallation, Auto windshield replacement

Brian Went ABOVE & BEYOND To help my windshield install look perfect even with preventative help for further rusting, he had a huge SMILE the whole time and even though I made his day totally INCONVENIENCED HIM due to a delay with funding my credit card - he still smiled and help me locate my card!! If only I had cash I would have gave him a tip. So I highly recommend you speak with Alyssa who I also enjoyed her pleasant conversations, and putting up with my hectic schedule and rescheduling. Basically I was the pain and Bruan & Alyssa are professional and tremendously good people and professional. I highly recommend and the quality of my windshield!! Looks identical if not better!!

I’m so happy to begin writing this 5 Star review of Pineapple Auto Glass! I unfortunately cracked the windshield of my 1994 Classic Honda Del Sol on 12/26/23. As one that reads and values reviews, I immediately called Pineapple Auto Glass as it had 5 stars with 161 reviews. A quote came the next day. I then called my insurance and didn’t realize they have a connection with Safelite and was connected with them to proceed. I won’t go down that rabbit hole but as of 1/17/24, Safelite hasn’t done the job. In frustration, I called Pineapple back and realized I could select any repair company I wanted. I worked with Melissa to transfer my claim. Kim was on the ball and immediately ordered the glass. Jeff promptly arrived at my home this morning, 1/19/24, and did a wonderful installation job! I am ecstatic!! I understand how hard this kind of rating is to maintain over that many reviews! I don’t write many reviews but when I see and am privileged enough to work with a company like this, I can’t wait to add another 5 Star review! Look no further if auto glass is what you need. Take my advice (and many others), pick Pineapple Auto Glass! You’ll be as happy as I am writing this review!!

I had previously used this company a couple of years ago and had a great experience, so I decided to use them again for windshield replacements on two vehicles, hoping for the same level of service. Unfortunately, this time around, it was disappointing. I went out of my way to use them through my insurance, especially since they assured me they could provide mobile services at my new address, like last time. However, the process was far from smooth. Communication was a big issue – I had to reach out to them for updates instead of them keeping me informed. There were several delays, with reasons ranging from weather, being too busy, not having staff available, or the route not matching. What should have been a quick service took nearly five weeks to get the windshield replaced on one of the cars. While I always try to support local businesses, I was let down this time. Based on this experience, I would not recommend them at least for mobile services.

This is my second review as my windshield got hit again only a year and a half later. Jeff came to replace it and he was just as awesome as the previous tech!! He also let me watch the whole procedure and I had forgotten how much of the car has to be dismantled to remove the glass. I am happy once again with Pineapple!!! Thank you Jeff for the fantastic job and thank you Kim for being so sweet and scheduling my replacement so quickly!!! ----‐--------------------------------------------- First review.... Awesome company, Brian was very personable and he did an amazing job on my window. He showed up when he was supposed to and he allowed me to watch which I enjoyed. He also knew I was a perfectionist and he passed with flying colors! Alissa is a joy to do business with over the phone and now that I've found out about this gem of a company, I will NEVER use Safelight again! Thank you so much Pineapple Auto Glass!