J&L Auto Glass

We were unfortunately involved in a situation that caused us to need our windshield replaced. We made a call to a couple of places including Safelite Auto Glass. We got a quote but that changed when it came time for the service. We eventually called someone locally. Fortunately it was J&S Auto in Mesa. Not only were we supporting small business owners, the service, price and quality of the removal and installation of the window was great. Plus we were within their radius of coming to our home and doing the replacement at no charge. The tech was kind and knowledgeable. I was very pleased with the service. Thanks for a great experience during an unfortunate time. I highly recommend J&S Auto Glass.

Not happy at all! I got my front windshield done, came home and took off the tape that night and my car’s paint came with it. Exactly and only where the tape was. Called them and they told me to bring my car back down. I did and they said not our fault, not our responsibility. Ask if I just re-painted my car, which I have not and owned for almost 3 years. So I said so it’s my fault???? Didn’t offer anything. Will not be referring anyone else here and they lost my business completely.

Support family-owned businesses . I call Safelite and other places and they were 400 to $600 . I try to add window coverage to my auto insurance policy and after a 12-month premium it still be more expensive to go with the insurance LOL then what I paid to J&L Auto Glass . The windshield they installed is nice and I'm very grateful I found them . Very friendly and professional and very very reasonable prices. I highly recommend them to anyone.

How does J&L auto glass have a 4.3 rating? They literally are the worst glass company I have ever dealt with. The windshield was over $200 and it was the cheapest glass I have ever had installed in a vehicle. They destroyed the cowl and shredded the gasket surrounding the windshield. I wasn't aware, until I had the windshield replaced for the second time this month ( by a class act company), that they also broke the molding and tried to cover it up with glue, but didn't tell me. I spoke to the owner in person, and he said there was nothing he could do about the poor workmanship and quality. His advice was to upgrade my glass coverage and make a fraudulent claim to my insurance company! No customer service at all! His only concern was that he had already gotten paid. Do NOT use this company unless you want to be seriously disappointed and ripped off.

Took my car in today to get my windshield replaced. Was quick and easy, however after leaving I realized there were tiny particles of glass everywhere on the interior. My fiance had had scratches and cuts all over his back from getting them embedded in his shirt. I called J&L to simple make them aware of the situation so that this did not happen in the future and I was accused of lying about the situation and threatened with a police report. I will never go back here and will never refer anyone to this place.

Windshield was cheap, charged me $220 when i was told $185 on the phone, my rear view mirror was unbelievably high up which is a complete hazard and when i took it back the next day with my receipt in hand they told me they can’t do anything about it, and it is exactly the same. they showed me my pervious windshield with the rear view around an inch and a half lower under the tint liner, when my new one was placed almost directly on the tint.. they wanted to charge me another $35 for a mistake they had made and i would have to put it in myself, and the other one cannot be removed.. unreal. they also claim 3 month warranty but didn’t fix my rear view? Would not recommend J&L auto glass…