J&L Auto Glass

Took my car in today to get my windshield replaced. Was quick and easy, however after leaving I realized there were tiny particles of glass everywhere on the interior. My fiance had had scratches and cuts all over his back from getting them embedded in his shirt. I called J&L to simple make them aware of the situation so that this did not happen in the future and I was accused of lying about the situation and threatened with a police report. I will never go back here and will never refer anyone to this place.

We were unfortunately involved in a situation that caused us to need our windshield replaced. We made a call to a couple of places including Safelite Auto Glass. We got a quote but that changed when it came time for the service. We eventually called someone locally. Fortunately it was J&S Auto in Mesa. Not only were we supporting small business owners, the service, price and quality of the removal and installation of the window was great. Plus we were within their radius of coming to our home and doing the replacement at no charge. The tech was kind and knowledgeable. I was very pleased with the service. Thanks for a great experience during an unfortunate time. I highly recommend J&S Auto Glass.

Not happy at all! I got my front windshield done, came home and took off the tape that night and my car’s paint came with it. Exactly and only where the tape was. Called them and they told me to bring my car back down. I did and they said not our fault, not our responsibility. Ask if I just re-painted my car, which I have not and owned for almost 3 years. So I said so it’s my fault???? Didn’t offer anything. Will not be referring anyone else here and they lost my business completely.

I should have stopped him when he pulled out the DeWalt reciprocating saw. Technician did not remove the upper cowl and wiper arms. This in turn caused much damage to a very expensive part. When I told him about this, he stated that I could at least still see the vin number! He is correct! Technician managed to remove about 3 inches of pain along the top of roof line next to the glass. He also was gracious enough to apply some sealant to the side of the truck as well. As I was driving home, I noticed the dash now squeaks and there is also a generous serving of sealer on my passenger side A-pillar mixed into the fabric. I think what really makes me so upset about this is that I cleared my garage for him and stopped all my work so he could work in the shade and not be killed by the sun. I had ladders for him if he needed them, but instead stood inside my truck to remove and install the glass. Not cool. The owner knows about the situation but refuses to even talk to me. Instead, he allows Anna to talk to me. BTW she is a very awesome person. Perhaps with this review he might bother to call me.NegativeQualityServicesAuto windshield replacement

Had them replace my windows regulator. Now when I roll my window up, it auto rolls down about halfway. The guy said he didn't know how to fix it and that I should contact the dealership to have them reprogram it. Also started having issues with my interior door handle. Took it to Meineke, who was able to reprogram my window within 5 minutes. They also said that it looks like whoever replaced the window regulator broke the door shield, and now it needs to be replaced. Now I have to pay an additional $450 to fix what they broke. I would take it back to have them fix it, but I dont want them touching my car anymore. I wouldn't recommend J&L Auto Glass. It seems like they barely know what they're doing.

Support family-owned businesses . I call Safelite and other places and they were 400 to $600 . I try to add window coverage to my auto insurance policy and after a 12-month premium it still be more expensive to go with the insurance LOL then what I paid to J&L Auto Glass . The windshield they installed is nice and I'm very grateful I found them . Very friendly and professional and very very reasonable prices. I highly recommend them to anyone.