Empire Auto Glass Repair & Replacement Services

No show, twice called Carlos, doesnt confirm.. finally I was able to set up an appointment. I asked if I should go to his shop and he said no he would come to my house, we set an appointment for 8:am and I texted my address. He said "great I've scheduled you 8:00am sharp see you next week". I called the day before to confirm if he was still coming and I never got a call back.. I called the day of the appointment and he didnt have a clue who I was.. then he proceeds to tell me that he schedules on a block time (not what he said) and hung up on me... I guess fixing a chip on a windshield is not worth it.. cant wait to see what excuse he writes...

I called and spoke with Carlos within ten minutes before they closed on Monday. I explained what I needed. He quoted me a couple of options, and told me which he recommended. He told me he would order it Tuesday morning, and would be able to install it on Wednesday between 8-10 am . By 9 am he was at my home, and verified where the glass was leaking. He even showed my wife where it was leaking. I hope I never need to have glass installed in another of my vehicles, but if I do I will definitely be calling Empire Auto Glass.

Broken glass? Hire Carlos! You will not be disappointed!! His professionalism and communication are top tier. I called him on a Tuesday, he had the glass the next day, and installed it in my driveway before I left for work on a Thursday morning. So fast!! I was contemplating using my insurance deductible but Carlos’ price made it super easy to pay out of pocket. Tysm Carlos & Empire Auto Glass Services!

Carlos gave me an appointment time, showed up on time. He presented as a professional and his van was clean and his tools organized. Having spent 25 years in the pool business in Palm Beach County I know appearance speaks to performance. Carlos repaired the regulator explained why it broke what to watch out for so it won't happen again. Very satisfied and would recommend him 👍

We had an outstanding experience with Carlos from Empire Auto Glass Services! My son needed a windshield repair, and Carlos came directly to our location, which was incredibly convenient. His communication was swift, clear, and very professional from start to finish. Carlos was not only respectful and highly professional, but he also completed the repair in less than an hour! If I can remember clearly, maybe less than 30 minutes.The pricing was very competitive, and the quality of the work is excellent. We are so impressed with his efficiency and attention to detail. If you need auto glass services, I wholeheartedly recommend Carlos at Empire Auto Glass Services. He provides top-notch service that truly exceeds expectations!

These guys are amazing. They showed up the next day after my son’s back window shattered. I highly recommend them to anybody. They’re very professional and efficient and they got the job done quick my son had to work at aThese guys are amazing. They showed up the next day after my sons back window shattered. I highly recommend them to anybody. They’re very professional and efficient and they got the job done quick my son had to work at a certain time and they were able to get to our house early in the morning and do it before he had to go to work. I give a five star because of their awesomeness.