Discount Auto Glass

The price is great if they actually show up. Hands down the worst company I've ever dealt with. 2 appointments in one week and nobody showed up or called. The first appointment was for last Monday and they never called to say they weren't coming. The next day I called them and he promised he would come by on Saturday. I even offered to bring my car to them to expedite the process. Saturday came and nobody showed. Even after I called to confirm and practically begged for their service rather than wait for another company. The guy on the phone said they're really busy but would definitely come. 3 days later and still no call with an apology. I still have no window and have an appointment with a different company tomorrow. This was my experience with discount auto glass. If I were you I would avoid the headache and pay the extra money for someone that will show up.

If you need your windshield replaced call these guys! I live up in the mountains & so for me my options close to home are extremely limited. I called a couple places for quotes but Ted w Discount Auto Glass was very pleasant with a very competitive quote & stood out from the rest, so I decided to go w Discount Auto. The morning of my appointment I drove down the mountain to Denver and had the location in my maps and I'm glad I did and that's something I would recommend if you go with these guys. These guys are not a big box store So you do not see them from Wadsworth at all. I think that's obviously why they are so competitive with their prices. I called when I arrived and they were there waiting for me, Dillon was there to greet me and was extremely nice and friendly with advice for where to go while they were servicing the vehicle. They had it done so fast I was honestly shocked. I would go back to these guys a hundred times over again and recommend them to my grandmother! Thanks again guys!

I'm reporting this business to the BBB. I had to go back on four separate occasions because they did not do their job correctly. The lining of my windshield came off twice while I was driving, they didn't place my windshield in the correct position or seal it down all the way, which almost caused me to have an accident. I tried to reason with the owner and get proper help, but they didn't do anything. I didn't even ask for my money back, I just wish people who don't care about the lives they affect weren't in business. I hope the company sees this post and are ashamed of their work. No amount of money or "shortcuts" is worth risking people's lives.

These guys were very fast, friendly, and affordable. I recommend Discount Auto Glass to anyone who needs their windshield fixed. I had a large piece of wood smash my windshield on a Wednesday morning. I immediately filed a claim through my insurance and by Wednesday afternoon the guys at Discount Auto Glass had already contacted me to set an appointment to get it replaced. They came out to my office all the way across town the next afternoon around 4:30 and replaced the windshield in about 20 minutes. 10/10.

My experience with this company could not have been worse. I had planned on writing this review a year ago when this all happened but I am warning all who may be considering this company to probably go somewhere else. I contacted them to replace a rear windshield and they were going to arrive at my work and fix it. When they arrived they didn't have all the parts to place my windshield in so instead of stopping there to get the proper weather striping they decided to give it a "liquid seal" as they called it. Basically they used black caulk to seal the entire window into place. It looked terrible, wasn't smoothed out to even look like it could be legit, and they had smeared bits on my window and car! I called them immediately to tell them this wasn't exceptable and that I wanted the window put in properly. They told me that I would have to pay for them to come fix the work at first and that they were "booked" for a few days. Then for the following week wouldn't answer my calls so I had to start calling them using my friend's phone so they would answer. I showed up to their office which is hidden upstairs next to a tattoo parlor and told them if they didn't fix the window or refund my money I would just cancel the credit card payment. Finally I was getting somewhere. I made an appointment with them to remove all the caulk and put a proper seal in. The day of the appointment I showed up to the office and waited for two hours because they were late. As I was waiting another lady came up to the office, I warned her about them, but it was too late she was in a similar situation because they weren't returning her calls! In the end I got my window fixed. I stood and watched the whole process. I don't want to be calling names here but these two are goons and borderline crooks.

Now 2023 but need to write a long overdue review. I purchased new windshield in 2018. About a month after I use the car wash and am getting liquid dripping into the car on the dash. I call the discount and the guy tells me to swing by their office at 2pm and he'll take a look. I arrive at 1:55p and am waiting around, both inside and outside the office for 45 MINUTES. Not a soul in site. I leave and call the guy back. Says he was called at on a job. Cool, I get it. Let's reschedule. We do. I show up and get stood up a second time, not even sure how long I waited the second time around. This time I'm calling the guy from the office and getting no response. So I leave again, disgruntled. Needless I never called discount back and here we are now in 2023, and I'm still clenching teeth in frustration every time I get a car wash. Yes, it's been many years, but a bad experience lasts forever. Just be sure you go through a car wash within two weeks of using these guys and if there's a problem, don't let them off the hook like I did.