Discount Auto Glass

This was the cheapest service I could find for a replacement windshield for my Ford Taurus. Being that it was the cheapest I was hesitant to go through with the service but I am tight on money and gave it a try. I had them scheduled for 9:00 am (ish) and I got a call at about 930 saying they were on their way to my work. They finished the installation in 15 minutes because it was supposed to rain soon. They were very polite and the windshiel, so far, looks great and there are no leaks. I would definately recommend.

These guys were very fast, friendly, and affordable. I recommend Discount Auto Glass to anyone who needs their windshield fixed. I had a large piece of wood smash my windshield on a Wednesday morning. I immediately filed a claim through my insurance and by Wednesday afternoon the guys at Discount Auto Glass had already contacted me to set an appointment to get it replaced. They came out to my office all the way across town the next afternoon around 4:30 and replaced the windshield in about 20 minutes. 10/10.

Hate doing this to a small business but have to. Scheduled for a 9am-1pm timeframe and said I would have a call when they were on their way. Waited around at my house all day with no sign. I called them at 12:30 and was told someone would be to me within an hour. Someone from a different company showed up at 1:15 with the wrong glass. Another van showed up an hour later with the right glass and finally got the job done by 2:30. Had to reschedule a few things waiting around and while I was I received a call from Auto Glass Now who I requested a quote from saying they lower the price from $360 to $305. Had been quoted the same initial price from these guys, then plus tax they told me it came to $390. I asked at 2:30 what they could do to make up for the late start and finish and they gave me a huge discount $15 off. I pushed back and said I was quoted today $305 by their competitor to no avail. I had $364 cash or $400 and asked if he had change and after having no change he begrudgingly took $364. I guess my time isn't worth anything... I'll go to Auto Glass Now next time.

The price is great if they actually show up. Hands down the worst company I've ever dealt with. 2 appointments in one week and nobody showed up or called. The first appointment was for last Monday and they never called to say they weren't coming. The next day I called them and he promised he would come by on Saturday. I even offered to bring my car to them to expedite the process. Saturday came and nobody showed. Even after I called to confirm and practically begged for their service rather than wait for another company. The guy on the phone said they're really busy but would definitely come. 3 days later and still no call with an apology. I still have no window and have an appointment with a different company tomorrow. This was my experience with discount auto glass. If I were you I would avoid the headache and pay the extra money for someone that will show up.

My experience with this company could not have been worse. I had planned on writing this review a year ago when this all happened but I am warning all who may be considering this company to probably go somewhere else. I contacted them to replace a rear windshield and they were going to arrive at my work and fix it. When they arrived they didn't have all the parts to place my windshield in so instead of stopping there to get the proper weather striping they decided to give it a "liquid seal" as they called it. Basically they used black caulk to seal the entire window into place. It looked terrible, wasn't smoothed out to even look like it could be legit, and they had smeared bits on my window and car! I called them immediately to tell them this wasn't exceptable and that I wanted the window put in properly. They told me that I would have to pay for them to come fix the work at first and that they were "booked" for a few days. Then for the following week wouldn't answer my calls so I had to start calling them using my friend's phone so they would answer. I showed up to their office which is hidden upstairs next to a tattoo parlor and told them if they didn't fix the window or refund my money I would just cancel the credit card payment. Finally I was getting somewhere. I made an appointment with them to remove all the caulk and put a proper seal in. The day of the appointment I showed up to the office and waited for two hours because they were late. As I was waiting another lady came up to the office, I warned her about them, but it was too late she was in a similar situation because they weren't returning her calls! In the end I got my window fixed. I stood and watched the whole process. I don't want to be calling names here but these two are goons and borderline crooks.

If you need your windshield replaced call these guys! I live up in the mountains & so for me my options close to home are extremely limited. I called a couple places for quotes but Ted w Discount Auto Glass was very pleasant with a very competitive quote & stood out from the rest, so I decided to go w Discount Auto. The morning of my appointment I drove down the mountain to Denver and had the location in my maps and I'm glad I did and that's something I would recommend if you go with these guys. These guys are not a big box store So you do not see them from Wadsworth at all. I think that's obviously why they are so competitive with their prices. I called when I arrived and they were there waiting for me, Dillon was there to greet me and was extremely nice and friendly with advice for where to go while they were servicing the vehicle. They had it done so fast I was honestly shocked. I would go back to these guys a hundred times over again and recommend them to my grandmother! Thanks again guys!