Charlie Williams Auto Glass, Inc.

I went in person 5 days ago to get a price to replace my front windshield . They lady at the front desk took my phone number down and said she would call me in 30 minutes with a price . She called 3 hours later to ask more information and said she would callback shortly with a price . Never received a call back. It’s unfortunate because I really prefer to support small local businesses . Maybe they are too busy or just not very organized 🤷‍♂️. I will need to go elsewhere . I will not give a 1 star because I did not purchase anything from them but hope this improves their service .

2 weeks ago I had a seal replaced on the back window of my f150 truck. Whole cleaning my truck today I noticed the side panel was loose, so I let the seat down and 2 of the 5 push pins were missing from the back panel and the other side panel was not secure either..I could not find or locate the missing pins that were originally there prior to having seal replaced..they should have made sure everything was replaced properly and secure..probably will not use them again.

They damaged several parts of my car, Including: staining the interior passenger side roof, passenger sun visor, interior passenger a panel, paint damage scratch, cracked my screen, adhesive on my paint, missing plastic cover for my front trunk, and a poorly installed windshield. They installed a windshield on my car two times. The first time they cracked my Tesla screen and didn’t even tell me I Had to figure out. They wrote me a check for $809.25 for the $1545.05 worth of damage to my screen, because I told them just write me a check for the difference being I have to spend $735.80 with them anyway for my windshield replacement. And when I got the 2nd installation that’s when all the other damages was caused and the windshield was so much worse. They are refusing to refund me, and they are saying they will replace it again for free. They did thousands of dollars worth of damage to my car I just can’t let them touch it again it’s to much of a risk.

I had these guys repair my windshield. They were fast, professional and detailed oriented. They not only solved my problem, but they saved me a lot of money. Patrick and Charlie are terrific. If you want quality work at a great price, call them and let them solve your problem!PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield repair

Driving down 520 from. Charleston to Atlanta my driver’s side window popped and shattered. I was traveling with my children and not from the area, they were quick to help, found a replacement glass that evening and had it installed the next morning, letting us leave our car in their shop overnight so it didn’t get wet. They were kind enough to pick us up from the hotel when the car was ready. I am always happy to support a local family-run business, but even happier when that family goes out of their way to help and to make sure you are taken care of. Every other business we called told us that we would have to wait until the next week, they showed us compassion, understood our need and took care of us right away. I couldn’t recommend them more.PositivePunctuality, Quality, Professionalism, ValueServicesAuto side window replacement

On our drive from Houston to NC for a beach week & picked up a windshield chip. Called several places and were told they couldn’t do it until late Saturday. When I explained to Jerry that we’d like to get on the road ASAP, he said no problem. Come in at 8am and we’ll get you fixed up. Jerry & his crew did just that and saved the day!!