Auto Glass Now

I had my car broken into and window smashed this winter. It was freezing out, my insurance did not cover. I got a quote from another "popular" window replacement company for almost 500$ even with a discount. I reached out to Auto Glass now and got a quote for almost 50% less 258$ and even though they didn't have window they were able to order and have me in within 36 hrs. When I brought my car in the service took maybe 30 min including a total removal of all the smashed glass within my vehicle. Everyone from phone to the in person front desk were friendly, personable and helpful. I recommend Auto Glass Now if you are in Rochester.

I went to auto glass to get my window fixed the customer service was great they did order the wrong window and they gave me the option to come back later but instead I went with the window they ordered and they done a wonderful job I would recommend this place to everyone my appointment was at 8:30 and I was out by 9:15 and again service was great

I was able to get my windshield replaced faster (we had to go on a trip soon and needed this done quickly) by going to the shop, which is uncommon. It was a little hard to find at first (the sign was faded out as you'll see in the picture, but they have a van in front for now). However the man who did the work was pleasant, professional, and the work was done well and in a timely manner for a fair price (we had a odd problem not covered by insurance or warranty, so had to pay for it ourselves). If I needed to have one replaced again I'd use them again.

I had a freak accident where a rock went through my back windshield. Auto Glass Now came out the very next day to my home and fixed it. They were quick, kind, and got the job done. The few times I have had to speak with employees on the phone there everyone was so nice and helpful. A few days after the new rear windshield was installed, I was having issues with my trunk. I called them and they got me in the same day on my lunch break to take a look and see what the issue could be. All it was was some glass stuck in the trunk's locking mechanism. They cleaned it out and got everything working for me within my lunch break. I'm really impressed with how quickly they were able to assist me from start to finish, and how kind and helpful every single person was. I would recommend this shop to anyone.

My car got broken into on Tuesday. They broke my driver front window. I scheduled the appointment Wednesday but nothing was available until the following Monday. Auto Glass Fitters moved up my appointment to today (Thursday) when they had something available sooner. I'm so happy that I didn't have to wait until next week. The technician Brandon was lovely. He explained what the process would be when I asked, told me how long it would take, and kept in that time frame. I would go back to Auto Glass Fitters, mind you, not anytime soon preferably 😅ServicesAuto side window replacement

They were really great. My insurance company worked with me to let me know going through Safelite would be less costly than going through them and paying my deductible. From the moment I walked in with the door they were kind and went above and beyond. I was not having the best week, and someone smashed my back window to break in (I keep nothing in my car, sadly for them), and the waiting room was calming, they ensured there was no left over glass (my dogs are often in the back of my car), and they made a stressful situation as easy as possible. I really appreciated it!