Auto Glass Now

I cannot thank the guys at Auto Glass Now enough. On a Friday at 5pm my driver's side window regulator broke and my window wouldn't roll up. I called Auto Glass Now first thing Saturday morning and they said to bring it in. The employee, Noah, took a look at the window and confirmed the issue. He helped me find the best price on a replacement part and I picked it up and brought it to him and within 30 minutes everything was fixed and put back together flawlessly. The whole process took less than two hours. Wonderful customer service all around.

They are awesome, do great work and most of all is honest. I had removed a $100.00 bill that I keep for emergencies in my vehicle and thought I had placed it in my pocket only to find out after I left the building that I had dropped it. I figured it was gone given many individuals now days, however I gave Raphael a call and he indicated that they had found a $100.00 bill he asked me to describe it and I explained what I had done and to say the least he said it was there come pick it up. There are not many car repair places that have that honest of staff. Many people would have not said a word and pocketed it and would have told me that they had not seen it. If nothing else Raphael won my future business just by his honesty. Thank you again gentlemen for your honesty.

I waited 3 hours past my appointment time at an empty shop for them to do to deliver glass and when I called the office in Omaha I had some lady tell me well we're first come first serve lady your place is empty I thought that it was really unprofessional I felt like I was being held hostage 10 out of 10 would not recommend anyone else when I asked what we were going to do about you know me having to wait so long and waste my entire afternoon standing around their shop she said oh well you're already getting a discount well that was the same price they quoted me on the phone

This place gave us a price on a window. We scheduled an appt. The day of the appt, I show up and they tell me the glass didn't come in. No phone call or anything. We re-arranged our whole morning for this! So I go home and come back 2 days later. Then they charge me an additional 50 dollars on the NEW paperwork (WHICH WASN'T ON THE ORIGINAL PAPERWORK I SIGNED 2 DAYS AGO). Admittedly, I failed to scrutinize well enough, bc I assumed the paperwork was the same, so I signed. Realized the mistake when i got back home. There was never any discussion with me or my husband about any additional charges to the original price. There was very weak sentiments of regret that I had wasted an entire morning on my first visit. Never recommending this place.

Window replacement went smooth and the price was affordable. The entire job did not take a long time and the employee Raphael was knowledgeable, polite, and efficient. Thank you A.G.N. for helping me get through this unfortunate situation and getting me back on the road again! If I have any other automotive window issues or replacements to be done I will definitely use their services again. P.S. Not only were they able to find the correct window I needed when two other shops could not, but they were also able to do the job for less cost to me then the other shops were going to be able to do it for. The price quoted to me from the beginning was also the exact same charged to me when the job was completed. Thanks again AGN!! :)

Bought a car with a cracked windshield. Was told to bring it here for replacement. First visit, they ordered the wrong one. Was told they would reorder it and call when it was in. Never got a call. Husband called 2 weeks later and they never ordered the right one. Husband went in the next day like they said to and they still don't have it. We called again today and they said oh yeah we've got it. Come in at 1. I stood at the front counter for 25 minutes before someone came out to help me. Hopefully it actually gets replaced this time as my 30 days is almost up.