Accurate Auto Glass

I was given the name of this company by my insurance simians for a windshield. I had the windshield put in in December and since then my car has a horrible leak. After several complaints I finally took it to the dodge dealership and had them look. Come to find out they left something undone on my vehicle which caused the leak. I was told by the lady there that it was impossible for them to have done that. No apology no offer to get my carpet dried out. If I could give them less than 1 star I would. Beware and check your cowl panel and windshield before you get molded carpet too

This is tired some. I have been made the appointment from last Wednesday June 23rd , 2021 to replace my windshield. Victoria set me the appointment to come to my place to replace the windshield on Thursday July 1st, 2021 between 12-4 o’clock. The on June 30th, 2021 Jessica have reach out to me saying that the weather said it will rain tomorrow at the time the technician go to my place. I ask her can we move to sooner or what option do i have. She said maybe next Wednesday. I asked her what time. And she disappeared since. I looked at the weather and the estimate said it will rain 3pm and after. I reach out to Jessica again and asked her if our schedule still going on. I didnt hear anything that my appointment will be stay the same. Or move to next Wednesday. I need to know. I text her saying that the weather said it will rain 3 pm and after today which is July 1st of this morning. And my schedule is for 12-4. Noone reply me. Again. I waited for 1 hr later then i called the shop and speak with Victoria. The only thing she can said it “sorry, it moved to next Wednesday, “ i said fine, what time. And she asked “what time time do you want?” I thought you already moved my appointment. Wth. This company have so bad customer service and time. Am I wrong ? Do they think everyone have time and have to stop working 1/2 day to fit their flexible. Then have to reschedule base on their busy schedule? Are we dont have job to do and they do us a favor since we need them. I dont get it. Every one time is important and we all Have job to do. Please don’t waist of people time and just tell us straight forward that your shop is overwhelm and will not take any more job short a short time. Please be honest. So customer can find somewhere else to do the job.

After a failed ebay delivery and an entire day of looking for a replacement window online for my truck I was about to give up and pay $500 on an insurance claim to replace my front passenger window on my truck. Then Advanced Auto Glass in Metarie saved the day. I called them up around 4 PM and told them what I needed, picked it up at 9 AM the next morning. I paid $85 (which was less than half of what all the dealerships and other auto Glass companies quoted me) for the window and it was a perfect fit. The employees were all very nice to talk with as well. Would have saved me a lot of headache if I called them first. I would highly recommend this business to anyone in need of window replacement or purchase.

They were absolutely great. My car was broken into with the front window completely shattered. They came out replaced the window and vacuumed the pieces out the door. Great price and fantastic service. Belle on the phone is really nice and has awesome customer service skills. I was able to have the window priced out and service scheduled within hours of the incident. Looks like new. I’m so thankful for the kind manner and prompt service from this company.

I've had mad rocks chip my windshield twice and and my windshield needed to be changed out over the years. Accurate Auto Glass came to my work each time at my convenience to fix the chips and then, when I got a major crack, replaced the windshield also at my work place. Their staff is friendly, fast and skilled. The price was great too. Jessica is always able to get me an appointment within a day or so. I referred them to my parents and friends. Everyone was happy with their experience.

I had my VW Jetta window changed yesterday by Leo. He is the absolute best person ever. He is so funny and had me giggling the whole time he was there. He is very attentive to his customers. He may have thought we were all weird because we sat outside the whole time he was there but we just did not want him to be alone. He got all of the glass cleaned out of my car. He really is a nice guy and I am glad he was the one to come and change my window. Thank you so much Leo.