AGD Auto Glass Direct & Tint Co

I had an outstanding experience with this glass company in replacing my truck's windshield, and I cannot recommend them enough! From my initial call, I was impressed by the professionalism and kindness of Rebecca Chavez. She was absolutely phenomenal, guiding me through every step of the process—liaising with my insurance and getting me scheduled promptly. Her dedication and customer care made the entire experience smooth and stress-free. The installer, Symen, arrived right on time and was an absolute star. He is genuinely the best representative of this organization—I am beyond satisfied with his work. Symen expertly replaced my windshield, repaired and reinstalled my dash cam, and showed the utmost respect and courtesy throughout the process. His customer service skills are second to none, and his professionalism stands out as a shining example of the company's commitment to excellence. Please give Symen the biggest raise, bonus, or even the company's biggest award—he truly puts your company on the map in an incredible way! Thanks to everyone involved for making this such a phenomenal experience. I will definitely be recommending your services to others!

Although I was never told the ceramic windshield tint was polarized, nor does their website state it, I somehow ended up with "polarized" windshield tint. To be honest, I think it's because they heavily used the heat gun so much that it left permanent streaks that they passed off as being "polarized." The reason I didn't get this corrected is because it was now my second time having the tint replaced because the first time around, they put the wrong tint. After two different, hours-long visits during the workweek, I just accepted it and haven't bothered leaving a review until today. Jealous of all the good reviews! Wish I experienced the same.

If you plan on keeping your car for more than 3 years, get the windows tinted somewhere else. I took my car in because the back windshield had warped so badly that I couldn't see and the driver's window had peeled across the whole window. I received a call while they had my car telling me that the back windshield's warranty was void because I had peeled off some of the tint. (The tint was peeling and so warped that I couldn't see so I took some off for safety reasons.) I said, "That's fine how much would it cost to remove the tint?" The girl on the phone said "it would be $120 to remove it". I said "Go ahead and remove it". Later when I picked up my car, I saw the back windshield tint had been redone and I received the invoice, I found out that removing the tint was only $30 and they charged the additional $90 to put new tint on the back which I DID NOT want or ask for. Why would I pay for another bad tint job?? I called the girl back and told her that she and I both specifically said "remove" the tint, not remove and put new tint on. She told me that it's "Common sense that if you remove it, you put new tint on". I told her again that I just asked to remove it. She said "Aye yah yah" and said let me put you on hold so I can talk to management. After about a 15 minute hold she came back on and asked if I could come in tomorrow at 10 to have it removed and they will process my refund. I didn't even finish saying the word "Yes" before she hung up. WORST CUTOMER SERVICE I HAVE EVER EXPERIENCED. She acted like I was inconveniencing HER, when I'm the one without a car for the majority of 2 days because of the low-quality tint of this company and the mistake of the customer service person. They called the next day and canceled my appointment to remove the tint for "an emergency residential home tinting"

Professional, efficient, helpful, and friendly. AGD has replaced a couple windshields and roof glass on our Tesla and gets it done quick. Had the driver side window on my Mini stop working on my way to work. It wouldn’t go back up after opening it. Dropped in to see if they could help me prop it up or remove the trim panel and they immediately went to look. Since I wasn’t on schedule, and the window wouldn’t move by hand, they weren’t allowed to work anymore on the vehicle. I asked if they had a torx screwdriver I could use and without hesitation, handed me the tool. Got the trim panel off and I was able to move the glass up by hand for me to get home in this heat. Thanks for the save!

Just had the windows tinted on my 1997 VW Golf GTI. They car is old, and the passenger side window regulator is on its last legs. They were Very careful when tinting that window and were able to do it with success. I had all the windows done except the front windshield. 5% on the back three, and 25% on the driver and passenger doors. Typical of most cars out here. But here's the thing that really caught my attention: The windows look GREAT by the way, and of course superb craftsmanship. But today it was 104° in Tempe, and rising. Today was frigging Hot! Usually when I leave work, I have to turn on the A/C no matter what, even when it's 89°. These older cars did not come with any sun protection at all, and this little car was like driving in a magnifying glass bulb! But, after the tint was applied, I literally did Not need my A/C!!! It was Sooo nice in the car, without a/c, I drove all over town, then back home, as the temp kept rising to 106 in some places! This is a testament to really high quality tint! Im still flabbergasted (lol), because I've never experienced that! Especially in 104° weather! To me, it's kind of a phenomenon! I've had many cars tinted over the years, did some myself back in the day. But this experience today beats them all! I am a Very Happy Customer! As far as the establishment, it is very top notch, clean, orderly, etc. The way the shop is lit with the correct LED Kelvins makes it easy for the personnel to do their great work. It's a shop that people with these skills would want to work! Everybody at the shop was friendly and professional. Awesome staff! Ill be bringing all my business here! Thank you everyone at AGD Tempe on Rural!! 💪

exceptional Service and Top-Quality Work! I recently had my windshield replaced, and I can’t say enough good things about the experience! From start to finish, the team was incredibly professional, friendly, and efficient. They made the entire process stress-free, handling everything with precision and care. The technician arrived on time, explained the process clearly, and worked quickly without compromising quality. The new windshield looks fantastic, and the installation was flawless—no leaks or issues at all. What impressed me the most was their attention to detail, ensuring that my car was left spotless after the job. Plus, they worked with my insurance seamlessly, which saved me a lot of hassle. If you’re looking for a reliable, trustworthy company to replace your auto glass, look no further. Their combination of great service, high-quality materials, and customer care is unbeatable. I highly recommend AGD!