1st Class Auto Glass Inc

I was referred to 1st Class Auto Glass for repair work on my convertible Ford Mustang. 1 wing window was not operating correctly. Upon calling, Tracy stepped up & offered to do some research on the window trim as I thought that was the problem. She answered every question & made sound suggestions. She spoke with me a couple days later & requested pictures. After looking at the pictures, Tracy requested that I bring my car in so Albert could look at it. I work downtown, so it was a drive to get there on my lunch hour. They waited for me & got me right in. After they received a short history on my car, Albert came out & explained what the problem was, then showed me what the problem was, what he did to fix it & assuredly fixed it quickly & professionally. The experience was a pleasure with the entire staff & owners. I will be back the next time I need glass work or associated glass work done. I recommend their business without any reservation! Thank you Albert & Tracy.ServicesService not listed

My windshield got cracked I'm guessing from something after driving on the highway. I'd previously used the dealership for this same work after a previous incident. However, 1st Class Auto Glass did a better job, was more affordable, and nicer to work with than the dealership ever has been. I'd recommend 1st Class Auto Glass to anyone needed windshield replacement and will happily go back anytime needed.ServicesAuto windshield replacement

My experience was anything but 1st Class. 1st Class Auto Glass was subcontracted by my collision repair company to replace my windshield. Initially when replacing my windshield, my passenger side dashboard was damaged while they were doing so, they would not accept responsibility for the damage. Second, my newly installed windshield had damage in the far upper corner which I noticed a few days after picking up my vehicle when the sun hit the crack just right. I called the collision center and they had me bring it back in to meet with the owner of 1st Class Auto Glass and he walked up, glanced at the damage and said it was a not their fault and began walking away. I asked him about the dashboard damage in person and he behaved unprofessionally and a little belligerent and walked away. Not 1st Class, not professional and accepting no responsibility for a job done poorly, in my opinion. Needless to say, I would not recommend them over other companies in Lafayette.

I had such a good experience here. Not only did they get me in within 2 days, they were able to give me the CHEAPEST price including recalibration in town. I am so thankful someone mentioned this place to me, you guys rock! I was told at first that they weren’t sure if my windshield could be recalibrated or not because there was an error code with my camera, but they ended up recalibrating it anyways, and it worked. My windshield is pristine & I couldn’t be happier. Thank you so much! I’d suggest this company to anyone who needs a glass replacement / repair. Skip safelite & support local! 🤩

1st Class indeed! Tracy made it very easy on me in the beginning by getting my insurance on a 3-way call to ensure that I would only pay the comprehensive deductible for my windshield replacement. Then Blane and Johnathan were able to achieve 100% calibration on my Subaru's eyesight (lane assist, auto steering and collision detection) which is a feat in and of itself! I highly recommend their services, especially if you're a Subaru owner.

I had a rock chip on my windshield and called around looking for a place to get it filled in. I spoke to Tracy on the phone and was immediately taken by how friendly and customer centric they were, so I set an appointment. I showed up the next day and the friendliness, not just by Tracy but by Albert as well. They are honest, friendly, very customer focused, and do a fantastic job at extremely reasonable prices. Not that I want to get another rock chip or other damage to my windshield, but if I did, I would go right back to them.