Dawna DeMar

Josh is AMAZING! I had an appointment for a windshield replacement at the St Albans Vermont location. I live a ways away & got behind a really slow tractor that put me a solid 10 minutes behind. Josh was very polite & still took my appointment even though he had a packed schedule. He let me know he would have to split the service time on my car to accommodate another customer's appointment. I waited in the waiting room and witnessed unforseen issues come about with the other customer's vehicle. His time pressure was now compounded and he was needing to deal with finding & ordering parts online & making phone calls for furthering appointments for the other customer. Josh maintained a cool composure through it all & did not have even a tiny hint of a bad attitude. He was calm, polite, professional, & communicated thoroughly. I offered to buy him lunch, but sadly, he respectfully & kindly said he wouldn't have time for lunch. He deserves a raise and is an A+++ guy in my book!PositiveProfessionalismServicesAuto windshield replacement