Felicia Early

I just want to thank everyone for a job well done. I panicked because when the first technician came he couldn’t get my camera to calibrate so it made some warning lights to go off and my van wouldn’t crank, but my husband knew what to do to get it to crank. Now not complaining about the first technician because he was very pleasant and he tried his best to get it to calibrate. He did come to me and my husband and explained the issue and that he would let the shop know what happened so we could get it corrected. Now the last technician came he asked me what was going on looked at the report that was recorded for him and insured me he would make sure things are done correctly and he will get my calibration to go through. He did exactly what he said he would do and it took it no time to get it done. Once he drove my van to make sure everything was fine he came back to me and explained what may have happened, what he did and what I shouldn’t do for a certain amount of time so that there wouldn’t be any issues. In all everyone from customer service to both technician and even Safelite Warranty did an awesome job and I appreciate them all. They all get a score of 100 in my book and I recommend their service to anyone.