Richard Marzella

Just had a positive & painless experience with True Blue replacing the windshield on my fancy car. Really, from beginning to end was very well handled by Denise from their Wayne PA office (online & phone) and Jay who did the actual installation at my home. I'm happy to recommend True Blue if you happen to need their services. Denise answered several questions upfront since my car has safety features that use cameras through the windshield that might require recalibration, and she also connected with USAA Insurance who already recognized True Blue as an "approved service provider". That made the assignment of the claim and payment process very easy. On the installation day Jay was on-time, friendly, and followed a detailed process for the glass replacement itself. He was patient, thorough, did a perfect job at positioning and sealing the glass, and also with the finish work including reconnecting the safety features and trim pieces. I'm a car guy myself and appreciated the level of detail. All while I was working from home and eating lunch. Actually, I kind of felt bad for not offering him a sandwich when he was done :-)PositivePunctuality, Quality, Professionalism, Value