WindshieldHUB

Extremely Disappointing Experience – Poor Communication & Service I rarely leave reviews, but this experience deserves to be shared. I scheduled a car window replacement with this company and have had nothing but frustration from start to finish. My order was messed up not once, not twice, but THREE times. The first glass they claimed was damaged when they received it, so I understood the delay and did not fault them. They said the job would be completed the following day, but the next day, they delayed the service again into the following week because they did not have the glass at all. The job was supposed to be completed by Thursday. It's now Monday, and not only is the service still unfinished, but they also completely no-showed to a scheduled appointment without so much as a courtesy call or update. They couldn't even bother to let me know they were running late. I had to call them several times on the day of the appointment to confirm they were still coming and rearranged my entire day for this appointment. To make matters worse, they charged my card before the technician ever arrived. When I tried to cancel the service due to their repeated errors and delays, I was given the runaround and met with resistance instead of any attempt to resolve the situation professionally. Save yourself the hassle. There are plenty of companies out there who respect their customers’ time, money, and trust. This is not one of them.

Technician arrived late, which is not really too much of a problem for me, considering there were other cars in the area that got their windows broken. After the service was done, the car was still full of glass that was just pushed under the front seat to the back seat foot well. I ended up having to clean all of this out. My door doesn’t really sound right after I got it serviced. I’m also missing a piece to my door after the service. I live in a higher risk area and I know a lot of people that are at the same risk of having their window smashed. I wouldn’t want them to face the same issues so I’ll have to tell them to steer clear of this place.

I was impressed from start to finish with Windshield HUB. More economical than SafeLight. Engagement on night of the request. Efficient scheduling. Then the person who did the repairs did a great job of letting me know when he'd arrive. He worked efficiently and gave me good advice. Was friendly and helpful. Will definitely use again.ServicesAuto side window replacementPrice assessmentGreat price

The service was very convenient, fast, and professional. My service representative was friendly, and quickly assessed the damage to replace my rear windshield. In addition, the service was significantly cheaper than other companies like safelite for the same repairs and glass, by hundreds of dollars. I would recommend WindshieldHub to others.

If you need to replace your glass I advise you to deal with them Very respectful. The manager refund me some money because their texts messages not coming through my inbox. I was complaining about ETA. He did the right thing for me.The tech guy cleaned up when work done. He is very professional.

The glass replacement was flawless just keep in in mind you have to do your own clean up of old glass witch is what I wanted just charge me for the replacement witch is what I wanted others want to add on fees to do something u can do your self

It was a very user-friendly experience, from start to finish. Your online system was easy to navigate and schedule an appt. The tech who came, Alex, was very friendly and cordial and efficient. Overall, a 5 star experience!

I will recommend my family with cars to go there, 1 they are cheaper, 2. They have common curiosity, well mannered, and they describe what the issues are and what else you need to be working on nice people 😉😉😉😉☺️ …

Tech came installed my window at my job. He was very polite got the job done in the heat and rain. Very pleased with the service and I like that they had flexible payment options

Everything went great. Rear window looks great They arrived on time. Quickly got to work. Finished the job fast and thoroughly and cleaned up at the end. Great workers