Chas Murray

My car had a water leak that I had been trying for months to fix: twice with my regular mechanic, twice with the dealer, with an excellent body shop, researching through a Toyota RAV4 forum, and trying myself. I kept hearing it could be the windshield and so I brought the car in even though I hadn't found evidence of a windshield leak. I would have paid for windshield replacement, no questions asked, but Casey tested and said it was fine. Then he offered to investigate further and quickly found the source: rodents had made a nest near my interior air cleaner, blocking a drain. I thought I might lose the car to rust before Casey saved it. I couldn't be more thankful.