Cynthia Perna

I just recently got my windshield replaced after a chunk of ice fell on it and cracked it. I called my insurance, who recommended Safelite and booked me an appointment. They sent me a text with a picture, and the name, of the technician they were sending me. His name was Erik. The mobile unit gives a window, rather than an appointment, but that was fine with me. On the day of the appointment Erik phoned me and asked me if he could come a little early, which I thought was great rather than waiting for the entire window of time. Safelite gives a possibility of up to 2 hours for the appointment, but Eric finished it in one. And he was extremely friendly and helpful. It's been more than a day since Eric replaced my windshield and it doesn't look like anything happened. I got a text informing me when it was safe for me to drive my car, and I just got another one informing me that it was now safe to remove any remaining tape on my windshield. If you have any questions they have a live chat you can use. As of this moment I would highly recommend Safelite to anyone who needs to replace their windshield. It's expensive. But if you have the money they're worth the price.