Senneco Auto Glass

Setting up appointment was very easy was given a cost that was fairly reasonable compared to other places that I have called for repair. Upon coming in and hand them my keys and left was given a call about an hour later that my car was ready. My husband and I were in a rush, I left and upon going home I noticed they have a buzzing sound coming from the bottom part of my windshield. Was just thinking that it may have been the tape that I was told to leave on until next day. The next day, ran to Walmart to do some grocery shopping again on the expressway heard some heavy noise. I told my husband about it, he told me probably due to the tape. I called Senneco anyway told him about it they said it was probably the tape and just to take it off when I got home. Fast forward to Monday I actually take the tape off and still have a buzzing sound coming from the bottom part of my windshield. Come to find out the seal at the bottom was completely separated from my windshield along with many cracks of paint around my frame and finding the sealant that they used on my dash that I couldn’t get it off. Called Senneco they told me to come back which Inconveniently I had to. I got there and had someone come outside .I showed all of the chips around my windshield and was told that was due to rocks. Showed the sealant on the inside of my dash as well as bottom of my windshield that was separated from the windshield at the bottom. Then, two gentlemen come out from the shop questioning me about the noise that I had heard I don’t encourage them to take my car on the expressway so they could hear the noise that I was speaking of they were gone for about 10 minutes and came in immediately took my car into the garage without saying one word to me about 10 minutes later the older gentleman that works came out and asked me if I had time that they were going to just replace my whole windshield again. Was it worth the money ? With the hassle definitely not . I did my research .. so I thought 😞 UPDATE : 2 years later and still having issues with my windshield and the same noise that I was having issues with, has resurfaced and from the same spot .ServicesAuto windshield replacement

If I could give zero stars, I would. I had a broken back windshield. When the guys came to replace it, they not only did not put anything down and got glass all over my driveway, garage, and car, but then they couldn't get my back wiper off to put the glass in. They said I would have to cut it off and get a new wiper and they said they would come back and cut it off but not until the next day. They said I could drive my car around with no back window and it would be fine. They also said that there was glass in between the interior plastic and the metal hatch door frame but they don't clean that up until the job is done. While I was waiting for them to come back, I got the wiper off in all of five minutes and I called them to see if they could come back and put the glass in. They were not able to come back until the next day and when they did, they could not get my hatch to open. They said this was because probably when I was driving the glass in between the plastic and metal settled down into the button that opens the hatch door. They said they see it all the time with my vehicle and they couldn't do anything about it or even put the glass in if they couldn't open the hatch. So what I don't understand is why they told me my car would be fine to drive and that they were not specifically cleaning the glass out of the door until the job was done but they knew the glass in the door would cause a problem if it settles down in?? After more shenanigans, I finally just bought the glass off of them and put it in myself. In hindsight, I should have just paid extra and had Safelite put it in with no hassle. It would have been done a week before Senneco and Senneco didn't even get the job done. Extremely frustrating and disappointing. If you want the job done right and efficiently, I do NOT recommend this business. It would have made me feel much better as well if the owner was accommodating and made an effort to try to correct the situation, but he was rude and short with me and eventually stopped taking my calls altogether. So sad.

Absolutely A+ for customer service. My escape windshield replacement was $100 cheaper than other estimates, faster turn around time (had me in next day), in and out under 1 hour. Everyone there are very friendly and they took the time to answer the few questions I had. I originally wanted to write this post day of service (Wednesday) and say I would be a returning customer. Life became busy and I honestly forgot to write this. Today the truck (different car) had a small rock hit the windshield. I called and spoke with them today, and once again informed with lots of information, cheaper to repair the small chip (if it was to come out of pocket) (called a “competitor”first) and he helped with the insurance (provided me with number and name of company my insurance uses for repair). I had no clue my insurance company covered chips for free, I knew they didn’t cover windshield replacement. The “competition” did not offer the information about the insurance. He also told me how to stop water from getting into the crack and scheduled me for my repair. By far one of the most honest companies I have came across in years. Thank you for looking out for your customers.

Just a little back story on what happened to me. The neighbor's stupid kids threw a chain across the fence and it landed right on my windshield. I was told by my insurance that my deductible was $500 and if I could get the car fixed somewhere else for cheaper, go for it. My sister recommended Senneco glass because she had a chip on her windshield and she loved the service she received. I called Senneco on saturday, they ordered the glass for me, and I had an appointment for Monday morning. Due to some misunderstandings between my insurance, my jerk neighbor, and I, I could not take my car on Monday, however Senneco did accommodate me and they saw me Friday morning. They are super friendly!! I went in to get my whole windshield replaced and I was only there for about 18 minutes!! The job they did is outstanding and I paid $260 which I think is absolutely awesome. Thank you so much, Senneco!! Here's more stars for your outstanding service 🌟🌟🌟🌟🌟

Senneco was recommended to me by a lot of local neighbors on social media. I don't normally review unless I'm really blown away by a service and in this case, from start to finish, omega class WOW service from this business. When I initially called in the afternoon they offered next day appointment and when I couldn't, they fit me in first thing on a day that I could. Definitely appreciate the flexible appointment times. I dropped it off and they called me 39 mins later to come pick up. The price was by far the lowest I was quoted from 3 companies in the area. The windshield looks great and same quality as my original. The staff there is so friendly, fantastic customer service. Honestly, by far the best automotive experience I've ever had. 5 star review hands down. I would recommend to everyone.ServicesAuto windshield replacement

Had Acura RL windshield repaired at their shop. Was told to keep tape in place till I got home. Drove car home after repair. Upon arriving home I removed the tape. I noticed the gasket was not properly installed. There was black sealer on the paint across the top and driver side. I called them the next day (shop had closed by time I got home). They asked if I could return to shop (one hour drive) get repair. I couldn’t due to work. They offered to come to my home for repair. They did come and reinstall the windshield. They repaired the gasket but left a lot of the black sealer on the paint all around the windshield. I chose this shop due to it’s higher rating. I will not use this shop again and recommend anyone else go somewhere else!!!

We had our windshield replaced here a year and half ago on our brand new SUV and it was nothing short of a terrible experience. We had to take it back to them to have them redo it because it was such poor quality. The molding was messed up, black glue all over the inside and outside, crooked, left a mess of glass, etc. Our glass just cracked again and we had Safelite come out to replace it. He showed us all of the scratches in the paint around the windshield and gaps in the sealant from the prior replacement which he thinks contributed to the new crack. It also wasn’t primed correctly and we now have rust all along the windshield frame which he said will probably rust through and create water leaks within 4-5 years.NegativeQuality

Took vehicle in for windshield repair (out of pocket - not an insurance claim) to have it resealed. After over $330 dollars later they only sealed a small part of the windshield and did not do it correctly or seal the leak. Grease everywhere, and windshield was still leaking so returned and asked for it to be corrected only to now have the lining all coming down, their greasy prints all over it and it still leaks. The owner claimed there was no grease and it was fully sealed when we showed him they only sealed a 6 inch portion (not even where it was leaking) there was no apology and as you can see in the pictures its worse than before. I would NEVER recommend this place. Poor quality and poor service. Don't be scammed. Stay away!

My windshield was damaged while driving. My husband called Senneco a couple days later to set up an appointment to have it repaired. The woman he spoke to was professional, helpful, and had a wonderful personality. She set up an appointment within a week for the repair. Our technician, Andrew, was knowledgeable, professional, had a great personality, and completed the work in a timely manner. The repair of the chip is incredible. I can’t even tell where it was. I would definitely recommend Senneco Auto Glass to others for their repair needs! If We ever need another repair, I will definitely be requesting Andrew to complete the work!

Had a appointment at 11:00 they told me that they didn't have my windshield. I was told to come back at 2:00 they still didn't have the windshield or anyone to install it. Finally around 2:45 the owner showed up and installed the windshield. He didn't even put everything back together and chipped my paint in a couple of places and my personal possessions were thrown around in my vehicle and I was missing a very special guitar pick that was given to me. He also broke the bottom guard of my windshield that keeps water and debris from the engine compartment. Terrible service!!