Richard Lacascia

Heard a pop one night come from my closed garage and found the rear window shattered on my 2003 Buick Lesabre. No impact just popped on its own?? Called the insurance company the next morning , who put me into touch with Safelite online. Real easy to use and within minutes I was set up with an appointment for a few days later. Morning of the appointment I recieved a call from my tech Taylor and he arrived 20 minutes later. He did a great job on the install and I can't say enough good things about him. Only hiccup was the glass came without the molding. I wish safelite would have told me right away so I could have tired to secure the molding on my own. Taylor did a great job talking to me about it and showed me the universal molding he would install with my approval. I understand most customers are not as attached to a 22 year old car like me, 😀 , but a heads up would have been nice. Like I said Taylor was top notch and is a great representative for your company.