PJ Stone

I could not be happier with the customer service I received from Mr. Windshield of Clifton Park! My old 1995 Chevy truck windshield broke after being hit with a giant rock. Safelite refused to even touch the truck because of the possibility of rust in the pinch weld and some silicone that was in the gap because the windshield already leaked (my insurance company sent me to Safelite and after a 10 day wait to get an appointment I dropped my truck off the night before, only to be told 4 hours after my appointment was scheduled that they couldn't repair it and maybe someone else can repair it, good luck) I literally called Mr. Windshield on my way to grab my truck Saturday, Susie answered and told me not to worry that they could take care of it. I took a photo of the VIN and emailed it around noon and had an appointment for Tuesday to get it replaced. The technicians here are top notch and they went in and cleaned up the rust and silicone across the pinch weld and put the new glass in. They were able to put my reg and inspection back on windshield and it looks great. I forgot to mention to them that I had a new rearview mirror in the backseat I wanted to install. When I emailed my signed repair order back to them I mentioned it and the technician called me back within 20 minutes to walk me through how to replace it! I will never go to Safelite again, not only is Mr Windshield right around the corner from my house, they have great customer service! I highly recommend them.