Bone Auto Glass

You look at the photos and tell me. Windshield is less than 1yr old installed by Bone. I have a stress crack in front center. Called about replacing and they said I’d have to come in for visual assessment. Once I stopped in, the girl looked for awhile, trying to find a chip that started the crack. She found this microscopic chip near crack….and I mean smaller than the tip of mechanical pencil. said that they probably wouldn’t replace it because of that. Said she would send into her manager bc she doesn’t know. 1 week later, Called in, spoke to manager, said he is looking at photos & can’t replace any stress cracks, and feels this is because of a chip. And manufacturer wouldn’t even honor replacement if he tried. Jeep are known for their stress cracks, especially if not installed properly. There was some whistling after install, but I didn’t want to make a fuss. Not great at all handing this …So I won’t be going back to them and getting replacement elsewhere. At least if you have a Jeep I’d suggest elsewhere.

Highly recommend Bone Auto Glass for your windshield replacement, everyone I talked to throughout the process from the representative on the website text box, the girl on the phone, and the shop lead, I believe it was Grant?, were incredibly helpful. We originally scheduled an at-home installation, but due to the weather the shop lead offered to come pick up and drop off the car for us, for no difference in price or anything. It feels like within 45-60 minutes of them picking up the car, it was already back in the drive way. For our 2011 Ford Fusion without the rain sensor, it was $360 (Paying cash) after tax, over $80 cheaper than Safelite. They also said if any issues occur with the windshield, wind noise etc, just bring the car by the shop and they will fix it no issue. If you need a windshield, go to Bone auto glass.

My brand new car was unfortunately hit by a rock on the highway. We are new to the area so I researched several shops to repair or replace my front windshield. Unfortunately, the crack was more than the size of a quarter so it needed to be replaced. I got several quote from many shops and not only were they by far the cheapest by a significant amount, their customer service and ability to replace my windshield less than one week were impressive. The work was outstanding and professional, and the customer service continued to be outstanding until the end. Love supporting a local business, especially when they are the best. I hope to not need them again, but should the need arise, I will come straight to them without giving anyone else a chance.ServicesAuto windshield replacement

The folks at Bone Auto Glass were pretty darn great start to finish. Quick, easy and accurate estimate over the phone and an appointment at their Ballwin shop at a convenient time for me within a couple of days. (Although they did offer to come to me; I knew rain was in the forecast, so I opted for an in shop appointment.) Once the work was completed, my bill was exactly in line with the estimate! The windshield looks great and with immediate and solid rain for a few days, appears to be leak free. Also for a point of reference Bone was $140 less than a popular national brand. I am no glass expert, but the glass looks identical to me and was a substantial savings. They also give a lifetime warranty for leaks or installation related issues.

I just had my rear window replaced this morning at Bone Glass. The customer service was excellent and I was able to schedule online and have the job completed in less than 24 hours. Not only was the waiting room cozy and comfortable but I was offered coffee and cookies!! They were done in less than one hour and the technician was informative and professional. The job was done perfectly. The associate who checked me in and out…JB… was delightful and actually provided assistance with recommending someone to get my cracked taillight cover replaced. I would highly recommend this business. They have really brought back the personal touch in auto service making an unfortunate accident much more tolerable.

These guys are great! I had an appointment and was running a little late and they were very accommodating. When I got to the store you could tell that they cared about their employees and customers because it was very Covid safe. Mike quickly looked at my sunroof and diagnosed the problem. He showed me what it was and gave me a plan for fixing it. I told him that I was also having a leak from the sunroof in addition to my broken sunroof part and he fixed that for free! They earned a customer for life now. I would highly recommend them to others.PositivePunctuality, Quality, ProfessionalismServicesAuto windshield leak repair

Our windshield was shattered in a crazy incident with a shovel on I64 on our drive home to Minnesota from our spring break. After striking out with many local glass places we found Bone Auto Glass. Kerri was so helpful and shuffled their schedule to get our windshield replaced and allow us to continue our trip home. They not only fit us in, but got it done even faster than they initially estimated! We are so thankful for their willingness to help and great service, and would highly recommend them for any auto glass needs!PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

$90 for a chip repair and it honestly doesn’t look much different at all. Still a big chip. In the past I’ve fixed chips myself and they’ve turned out fine, but decided to let a professional handle this one. Pretty underwhelming spending $90 and it just a big star crack still sitting there. Almost looks exactly the same to be honest. I maybe could have done as good of a job myself with a $10 kit from the store. They said if the crack grows that they will put that cost towards a new windshield though so that is better than nothing.

Rock hit windshield on Hwy44 and spread across. The local glass company is no longer working on cars so I called Bone which is new in the Washington area. Got a next day appointment and the gentleman had me in and out in under an hour with a beautiful new windshield at a very acceptable price. I would say that Bone is a huge addition to our community and will be here to stay. I highly recommend their services. Owner was on site and is a good guy.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

Had a great experience with Bone Auto Glass. I have a Kia Soul that was broken into in my driveway... Because people are awful and Kia made us a target with their bad design... But Bone was able to get me in the same day and they had the window which was a miracle since so many Kias are being broken into. The location in Ballwin was cozy and the receptionist was very friendly. I recommended them to my coworker who was able to get in at another location just as easily. Bone has gained a loyal customer. Thanks!