lisa kilpatrick

I went to Safelite to repair my back windshield. My windshield broke on a Friday night. The car was repaired on Tuesday since they needed to order the correct glass. I was advised during scheduling to bring my car in to be crash wrapped. Because it snowed, they were unable to put the hard plastic on. I was in a bind because I was going away Sat. Elizabeth at the front desk was awesome. She gave me the number to Enterprise and offered to let me leave my car there inside the garage to ensure safety and the earliest possible pick up. She also checked locally to see if any other shops had earlier availability. When I picked up the vehicle early afternoon, the tech showed me how he did his best to push out a dent I had in my door. Looks so much better. They were informative, personable, and did a great job. New glass at no cost through my insurance.