Kristin

The online communication (e.g., website, text, email — reminders ; what to do before and after; and video on what to expect) with Safelite was comprehensible before and after the service. The tech who welcomed me to the site was very kind (in my 10+ years living in the area - one of the most earnest service employees I’ve encountered). My appointment commenced as scheduled and they greeted me by name. He also promptly called me when the job was almost finished so I’d have enough time to return as it was done. I was hesitant by the other reviews but my experience was a five star in costumer service, service, and efficiency. The windshield looks great. I’ll have to clean my car now but that’s to be expected after such a job as replacing the windshield… I’m grateful my insurance company recommended that I bring my vehicle here. Thanks again for your extended kindness and efficiency!