FlygPatriot

Wow! Windshields Cost TOO Much! That is what I discovered when I checked out the various competitors. Not having “windshield insurance” for my reliable USED, domestic puddle hopper, naturally I had to shop around under a state Registration Deadline. Last time I had a windshield repair my-out-of-pocket was more than a “Joe-Gas” SUV Fill-up! And that was WITH insurance when it was new. My appointment with Ken at Better Windshield was scheduled 2 weeks ago, and during the interim, Ken kept me posted on confirming date and time; confirming correct parts had arrived (no waiting in a dirty waiting room for a tardy, big city parts driver – translates to, “no deposit was required”). He texted or called, the time needed to complete the work; and, estimated costs; which, by the way is, WHAT SOLD me. If you can afford the higher prices and impersonal service from the “Other Guys” with TV ads, Radio Commercials, big budget marketing, high overhead, corporate indifference, etc., then be so blessed. Ken has successfully kept his costs down with an impressively simple, organized, neat and convenient location that he OWNS – not Leased like the costly competitors (another cost savings passed along). Here's the “big enchilada”. There ARE NO WORKERS with payroll taxes, insurance, liabilities, cost eating). {The work of FIVE (5) “employees” (half sitting around on the clock), is BY THE OWNER, Ken!} The savings from all others was, “Yuge” (to me). The follow up including service from start to end was “Above and Beyond” On Time and In Budget! I learned how NOT to get ripped off in the future, when Ken educated me about repairs or, the corrosion around windshield moldings from IMPROPER prior installation. (Photos still in the lab). He fixed THAT too. You won't feel ripped off patronizing this LOCAL entrepreneur with 20+ years of windshield-exclusive experience. Although my final bill was higher than originally estimated, he kept me advised of the “what if's” that would be addressed as needed. So, there were NO Surprises...except ONE: My windshield has NEVER BEEN CLEANER!