McKenzie Leath

I wish I could give Kalin and his team more than 5 stars. They are communicative, innovative, and patient. I had a terrible install on a full windshield replacement done by SafeLite back in September. I did not want SafeLite to use their 'warranty' to fix my windshield because of how poor the windshield install was along with their awful customer service/communication. Tier One Auto was my first call to get a second opinion on how to proceed after my experience with SafeLite. It was clear from that call that Tier One Auto were more knowledgeable, customer service oriented, and had high expectation to communicate with their customers. My insurance was a time and half to work with and Kalin, who is the owner, never once made it seem like it was a bother/annoyance to him and the team. Kalin has since been so awesome with ensuring I have a great experience with this new windshield replacement - and I highly assume he would do the same for any other customer coming his way. I picked up my car today and it looks better than factory. They took such good care of everything and did an amazing job fixing the huge errors made by SafeLite. My experience with Kalin and his team was a night and day difference from my prior windshield replacement through SafeLite. Support this locally owned business. Kalin does business right, and is extremely knowledgeable in this niche field. He is more than involved with his business and it shows! TIER ONE AUTO GLASS!PositiveResponsiveness, Quality, Professionalism, Value