Jon Spagnola

Around a year ago someone attempted to steal my vehicle. If it wasn't for the chip in my key - they would have succeeded. This of course lead to a costly replacement of my steering column and new chipped keys. Which in turn left little money to replace the driver side rear window - let alone repair the door frame which the thieves badly bent up to break in. Priorities. Right? I had called several big names in the auto glass industry to be quoted big sums of money. So I put it off. And off. And off.... A few weeks ago someone got into my vehicle again (let's be honest, missing a window is close enough to an invitation to these kids)! So I resumed my search for a window. I got the same issue over and over. Big dollars and a week or two wait. As I was about to give up, I decided one last phone call. I called Action Auto Glass. Not only was the conversation pleasant (to be fair, I am a nice guy and often treated well because if that), he knew what he was talking about. If that wasn't good enough, their ask was substantially more reasonable! I pulled the trigger. Great customer service. Respectable price. It was worth a shot. The day has come. My window has been delivered. I arrive just before my appointment. They quickly got my jeep into the bay and started working on it. As I waited, the guy I originally spoke with over the phone is humoring me in idle chatter. But what really stood out was the fact he was just as pleasant and knowledgeable over the phone to multiple callers. Turns out it wasn't just because I'm a nice guy. While there I met the owner - he is a dedicated business owner with a work ethic that rivals my own. I occasionally watched the technicians work. Their skill was obvious by the ease of which they handled the job. I looked over the new window before driving away. They did a great job! All around great experience. I would highly recommend this business to anyone in need of a glass repair. Next step. Finding someone just as amazing to do body work on the same point of entry.