West Hartford Steben Auto Glass

I had to get my windshield replaced. Stone crack from the winter roads. Called up and talked to Peter Steben and he took the information and ordered the windshield. Set up an appointment for installation also. Brought in the car and the job was done on time. Excellent installation. Nice clean job. He handled everything with the insurance co. Very nice people to deal with and this is the second windshield I have replaced there in the last 2 years. Different cars. 5 star service.

100% reliable, honest, professional service. They always communicate clearly on cost and timeframe, giving me all options to complete my service without overwhelming with technical details or talking down to a client. They mostly schedule service next day, never more than a few days out, and turn around service that day. Rates are fair, only charging when they are able to complete a repair, connecting me with other proven shops for more specialized services.

One of the few car shops that will actually down-sell you.. I wanted to get some rusty panels swapped out on an old car. They looked it over and said the cost would not be worth the car value. There's too many scams in the mechanic world, so I really appreciated their honesty. I now go here for all our cars. Recently got the AC repaired, was very reasonable pricing and quick turnaround time.

Friendliest mechanic shop I’ve ever gone to. I went here upon recommendation from my girlfriend, who also had auto work done by Stebens. They were able to work me in quickly for an AC repair and had my vehicle serviced in just a few hours. Will definitely return if I need any other automotive work done.PositiveQuality, Professionalism, ValueServicesA/C installation & repair, Air conditioning

The people at Steben's are always so thorough, friendly, knowledgeable, and responsive. They take time to explain without tons of jargon or being condescending to someone who knows nothing about cars. I have been going to them for years cannot recommend them highly enough. They really go the extra mile to ensure customers trust their recommendations and their handiwork work.ServicesAuto engine diagnostic, Oil change

I have used.steban's for 27 years for my WORK vehiclE, I'm in sales and travel frequently. Accidents happen; recently my wife had a mishap in a parking garage in her 2000 Plymouth minivan. Remarkably our insurance covered the the repairs as it is a handicapped equipted vehicle. Went in with a 2 week commitment and we had it back in ten days. I needed access during that time, no problem and it was on short notice too, to Stebens. The repair was unnoticeable and to complete the job they had to repair the bumper cover as it is no longer available. 5 stars is not a high enough rating, it's more like a dozen, for their service level they provided in workmanship, cooperation and customer courtesy that we experience. THEY ARE THE BEST IN EVERY ASPECT OF WHAT THEY DO! (A long-time and very satisfied customer.) Try them you will love them too.PositivePunctuality, Quality, Professionalism, ValueServicesBody & Trim, Painting