The Auto Glass Shop

They did a great job replacing a windshield on my 2016 Highlander. Communication was easy. I was able to drop the car the night before and then pick it up the next day. Their price was competitive and they installed the higher quality aftermarket windshield brand, compared to the Safelite. No optical defects in the glass at all, compared to the 2 windshields by Safelite on my previous cars. I was pleasantly surprised to see a XYG brand glass installed. (XYG is a quality Chinese brand rated even higher than Toyota OEM glass by many Toyota owners on the eastern European forums.)

It was quite a pleasant experience. Staff was professional and courteous on the phone and on site. My sun roof was the culprit and not the windshield — when it rained or when the car was washed, the rearview mirror leaked. They attempted to correct the problem, but could not. I was referred to an auto mechanic shop. The whole process took about 10 minutes. They didn't even charge me. Would I recommend The Auto Glass Shop in Libertyville to a friend? YOU BET I WOULD!

Huge shout out to Leland! He came out and had my windshield swapped in no time. Took the time to be thorough and left my vehicle exactly how he started. Could not imagine a better help during all of this. He was very knowledgeable as well and answered any questions I had. If you need someone to replace your auto glass, Leland at the Auto Glass Shop Inc is the one to choose!!! Thanks a lot Leland!!!!!!!

No joke! I had an appointment with safelite for almost a month. They cancelled and rescheduled their appointment 3 times. I contacted the auto glass shop and they had the car fixed in 1 business day!!! I will refer EVERYONE to their shop. The customer service was top notch and the technician sent out had the job done in less than 1 hour by himself. I don’t leave reviews. Ever! In this case, I would recommend this place for anyone with auto glass issues. Half the price of safelite!

We got Bonnie’s number from Subaru dealership and she has been amazing from the start. After the heavy snow days and pretty much our Subaru was not safe to drive anymore. Bonnie instructed me on what steps I need to take for insurance claim and our windshield replacement was done within two days. My husband also showed up bit late but she was patient and understanding of situation. I can’t recommend her enough. If you need to replace a windshield, call this place up and ask for Bonnie!

I first called the other large national auto glass company that advertises a great deal. The service from the person answering the phone was horrible. It was obviously a remote call service that was under trained. I got frustrated and hung up. Called Auto Glass Shop and spoke to a extremely nice person who knew the business. Actually had the opportunity to talk to two different people because I called back with a different question, spoke to a different person and both were equally impressive. Made the appointment. Work was completed 100% as represented (needed a new windscreen). I will not go elsewhere again. Highly recommend this company.