Stephens Auto Glass & Paint

I have used this place 3 other times with great service. I called on a Wednesday to inquire about a windshield. The lady I spoke with (KIM) said she could order it and have it installed on Monday or Tuesday. Fine! I show up on Tuesday and she didn't remember the conversation. I reminded her of our conversation and then she said "you were supposed to be here yesterday. I said I couldn't come yesterday. Then she said well I thought you were coming next Monday. What??? Then she gets rude and says I can just have a nice day. I hope the owner reads this. I was not rude, I was just trying to get my windshield replaced. They have lost me as a customer. We have a fleet of cars and that opportunity is also gone.

I needed a window asap and it would have took about a day to come in, but Kristen understood my situation, She went above and beyond and outsourced everything I needed to make it happen even though they weren't making any money She continued to help me through the entire process. We need more people like her.. I highly recommend people come to this shop. Thanks for everything

Dump truck dropped a rock and broke my windshield on interstate highway. Called a national auto glass shop for free estimate. Luckily, I called Stephens Auto Glass got an estimate at a better and great price. Stephens installed glass same day in short period of time. If I ever need my auto glass replaced again Stephens is where I'm going. l highly recommend Stephens Auto Glass.ServicesAuto windshield replacement

I traveled here from Opelika Alabama and was treated as if I was family, the lady which I did not get her name assisted me with getting to the location because my GPS is not working properly the guys that actually installed my back rear glass did an awesome job I can't say enough good things about this business and will return in the future if. Thank you Stephens Auto!PositiveQualityServicesAuto windshield repair, Auto side view mirror repair

Had to have my windshield replaced and walked in for a price quote. So glad I did, the manager was extremely helpful and had the tools to look up the correct item I needed within a few minutes. Had the replacement done in one day and called numerous times to update me on the status of completion. Good prices, quality service, and fantastic results.

I received my van back with the replacement windshield corner exposed. I found scratches on the outside molding they deny causing, and pieces of broken glass laying below the windshield wipers after I drove home. A lady at the shop said the scratches were from branches I drove through or a cat. A cat? I don't have cats or drive through trees. A man came out and popped a piece of plastic over the exposed corner of glass after alI noticed it was exposed. It was not sealed in at all. Why was this corner of glass not sealed in I wonder. I received no warranty or guarantee except their word that it won't leak, fall out, or be able to withstand the car wash or the storm coming tomorrow. All I saw at the desk was a sign saying what they are not responsible for. I paid 425.00 for this windshield..